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buyers must read:

delivery time:orders paid before 4 pm on the same day will be delivered on the same day as much as possible. orders placed after 4 pm on saturday and orders placed on sunday will agree to be delivered after work on monday. generally, the delivery time will not exceed 48 hours (holidays, except for promotional, out-of-stock and customized products), the company cannot deliver all the rest every sunday. please avoid placing orders on sundays. thank you. normal working hours are from 8:30 a.m. to 17:30 p.m. every monday to saturday. if you fail to reply in time after work, please understand. if you are in a hurry, you can contact by phone.

1. about invoicing:the price of the linked product is the factory unit price excluding tax and freight. if you need tax-inclusive price and invoice, please contact customer service.

2. about transactions:since you know magic products and educational toys, magic products include secrets, techniques and props, which are special products and are different from ordinary toys in nature and play. if you have not contacted before, please consult in detail before deciding whether to buy it. otherwise, it is not because of product quality problems that the buyer needs to bear the return shipping fee. when receiving the goods, check the goods first, and then sign for the express delivery if there is any problem or the quantity is wrong during the inspection, please contact us within 3 days, if you do not contact us within 3 days, it is deemed that there is no problem with the product. if the buyer finds any problem after selling the product after receiving the goods, it cannot be proved that the product has a problem when receiving the goods, and the loss shall be borne by the buyer.

3. explanation of product quality problems: the products sold by our company are ordinary quality products with low price. please be careful if you want products with low price and good quality. the product quality problem of our company means that the product is damaged and cannot be used normally. in this case, the product can be refunded in full or reissued (the product is not well-made, not clean, small and micro defects and so on are not quality problems, because if these problems need to be returned, the buyer must bear the shipping cost of the order and the shipping cost of the product).

4. about products:the pictures of the products are all real pictures. the difference between the light when taking photos and the resolution of the computer and mobile phone display screen may lead to chromatic aberration. small products usually enlarge the photos so that you can see them more clearly. the size and weight of the product are measured manually, and there are some errors. please understand. due to the large number of orders, the address cannot be checked one by one. please check the address yourself after placing the order. otherwise, the buyer shall bear the freight required for the transfer of the wrong address. if you apply for a refund halfway after shipment, you need to deduct all the freight in the order. products with multiple colors or styles are generally shipped randomly. for this reason, buyers need to bear the shipping and return freight.

5. about return and exchange:for products that need to be returned, please pack them to ensure that the packaging and products of the products cannot affect the secondary sales, otherwise they will not be returned or exchanged. if the product is returned due to quality problems, the buyer needs to pay the freight first. after receiving the goods, we will return the goods to the buyer according to the freight in the order. if the freight exceeds the freight standard, the customer needs to pay at his own expense. please send the returned products by express delivery, reject the freight to pay, and refuse the logistics to pick up.

6. about express delivery and logistics:by default, best express or yto express is sent. if you have a lot of goods, we recommend that you send aneng logistics. the price is relatively cheap, and you can deliver it downstairs for free in the county level and above areas. you can also specify logistics, but the freight is required (the fee for the shipping department to send it to the designated logistics site).

7. about teaching videos:products with teaching videos will be provided free of charge. some products are equipped with instructions. some products are easy to play without teaching videos and instructions. you can consult before placing an order, because there is no teaching video to return, the buyer needs to bear the return freight.

8. please read the above terms carefully when placing an order.