can i print my own brand/logo?
of course, of course. oem printing logo/pattern is welcome. for more information, see moq. for other personalized customization, please consult us, we will try our best to achieve it for you.
we can customize, but we can't reach your moq, what should i do?
in this case, you can contact our sales staff to check our recent order scheduling. if our order contains the same or similar swatches and you can accept them, you can place your order in a quantity lower than our moq, and we are very happy to assist you.
can i get samples before placing a large order?
yes, welcome to buy samples for testing first, usually for available stock samples, we can ship within 3 days. customized sample 7-10 days.
is the color of the product on the web page real and reliable?
due to the differences in color effects of different monitors, we cannot guarantee that the webpage pictures are exactly the same as the physical products. in addition, the effect of the product on different skin colors is also different, so we recommend that you purchase samples for trial use.
if there is broken powder in my product. what should i do?
generally, the breakage rate is 1%-3%, which is normal. if it exceeds 3%, please send pictures in time and we will compensate you in your next order.
do you conduct animal experiments?
our products are 100% pure, and we will never conduct animal experiments. we never test products on animals.
custom service
1. logo service: your logo can be printed not only on packaging materials, but also on lipstick, eye shadow, blush, fluorescent pen materials
2. color number: you can provide pantone color number to us, or provide reference pictures.
3. formula: we can make according to samples or your product creativity
4. packaging: we can accept any packaging, and even we can open the mold for you to customize.