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1. color difference problem: all products are taken in kind, try to make the color look close to the real thing, please be careful for customers who cannot tolerate any color difference! in order to avoid unnecessary waste of money and time.

2. size problem: please read the product description in detail before purchasing or communicate with us first. please explain the color and size of the product you want when purchasing. otherwise, we will ship the product according to the title description by default.
3. express delivery problem: the delivery speed is different due to different cities. especially in case of bad weather and legal holidays, there will be delays and delays. in addition, the quality of the salesman in each outlet of the express company is not the same, and there may be unexpected factors that some outlets may have bad attitude or damaged packages, and some sellers cannot predict. in short, please contact us if there is any unpleasantness, and we will actively communicate with the courier company to solve it.
4. product loss: generally, the loss of the product is caused by the damage of the package. if the package tape is replaced or torn, broken, and there are signs of unpacking, please do not sign for it. if the parcel is signed without verification, it is difficult for us to take responsibility for the missing, short or transportation accidents. i hope you can understand. if it is a security guard or signed agent, please inform them in advance to proofread the goods in the package.
5. quality problem: we will try our best to unpack the goods that can be unpacked and check them again and again before shipment. the size and color problems are not caused by our negligence in shipment. if we need to exchange the freight, the buyer shall bear it, if you do find quality problems after receiving them, please contact us in time within 48 hours after receiving them and provide relevant picture evidence, which will be properly solved for you and we will bear the postage.
6. with regard to evaluation, we will try our best to serve people with price and quality, create a fair and harmonious shopping environment, upgrade the shopping environment and habits of the citizens, and have many advantages in online shopping, we need everyone to cherish and work hard to maintain and treat every transaction with conscience! welcome everyone to give us reasonable comments. indeed, if there is a problem with the transaction, we must first obtain communication, resolve misunderstandings and contradictions, and solve them through negotiation. it is our negligence and responsibility that we will take seriously and responsibly. understanding and respect are mutual! please stay away from this pure land for some buyers who are ill-behaved and conspiracy!
7. we are a professional manufacturer of plush toys, plush pendants, plush fabric coin purse, student stationery, clothing accessories, and one or two yuan gifts. welcome your patronage and win-win cooperation for a long time!