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【Ordering Process】
1. The buyer can review the products they have selected and choose those that suit them. They can first add them to the shopping cart, and then adjust the quantity according to their desired amount.
Purchase process: View products—select the desired items—add them to the inventory order—go to payment—fill in the delivery confirmation details—submit the order—and pay only after confirming with customer service.
【Order Shipping Management】
1. Shipping will be completed within 48 hours after receiving the buyer's payment.
2. If there is a shortage of certain products in the paid order, we will notify the other party promptly to discuss whether a replacement should be provided or how to handle the situation, and we will proceed with shipment only after reaching an agreement.
3. During the shipping process, we assume no sales order will be included. Please refer to the platform order when receiving the goods. If you have any questions, please contact us at the specified time.
【Freight and Logistics Section】
1. Shipping can be arranged from the freight station to be paid at destination or via express logistics services according to customer requirements.
Shipping instructions: In most areas, packages can be received within 1–3 days, but actual delivery typically takes about 2–5 days. We charge shipping fees based on the official 1688 pricing template, as costs vary among different courier companies in different regions. Alternatively, we can arrange delivery via the method provided by the customer. Therefore, please do not mention any cheaper shipping rates you have encountered; we apologize for any inconvenience.
【Post-sale Service】
1: Our store does not accept delays in delivery caused by shipping or logistics. Buyers may return items, give neutral reviews, or negative reviews (since no one can guarantee when the buyer will receive the item after delivery).
2: Due to the large daily shipment volume, orders are delivered in the order of the placement time after ordering, typically within 2 working days; customers with urgent needs should communicate with the store owner in advance!
3: To ensure sufficient warehouse shipments for cash flow, so every customer can receive their order on time! We only accept instant payment via Alipay and bank transfer!
Our products require an additional tax surcharge for invoicing.
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