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The products in this store support single-item wholesale and mixed orders. Mixed orders: orders starting from 100 yuan (mixed orders can diversify your product range and also facilitate capital turnover). The products in this store offer a wide variety of styles, innovative combinations, and rich colors. Each product comes in multiple colors; please purchase the products with specified color options.

After the customer selects the products and quantity required from this store, they can make the payment (if there are any questions about product information, they can contact customer service for assistance). Once paid, we will prepare the items according to the list provided by the customer. If any product is out of stock during the preparation process, customer service will contact the customer to ask if they would like to receive a replacement or a refund for that specific product. After all items are verified and packed in boxes, they will be shipped using the delivery method chosen by the customer. Normal delivery time is approximately 2 working days (in case of holidays, events, or other special circumstances, delivery may be delayed by a few working days; customer service will notify the customer accordingly). After shipment, we will leave a message on Wangwang to provide the shipping reference number to the customer. Once the customer receives the goods, please check the list and the items promptly.

Most products in this store are available for customization. The types of customization include: (1) Laser customization; (2) Printing; (3) Mold-making customization. 1. The laser customization process is as follows: select the product → make payment → provide requirements and high-resolution images → design layout → obtain client confirmation → factory produces the item → package and ship. 2. The printing customization process is as follows: select the product → make payment → provide requirements and high-resolution images → create a mockup → obtain client confirmation → factory produces the item → package and ship. 3. The mold-making customization process is as follows: provide a three-dimensional high-resolution image or source file → then create a clay prototype (approximately 15–20 days) → once the clay prototype is approved by the client, proceed with mass production (approximately 15–20 days) (for specific costs or questions, please contact customer service). Customized products cannot be returned or exchanged due to non-quality issues.

Our default shipping provider is Zhongtong Express. The product prices do not include shipping fees, delivery costs, or taxes (these three items must be paid by the customer). All products in the store are available immediately for sale, and the items displayed on the page that can be ordered are in stock. Please feel free to purchase. Due to the wide variety of products and high daily sales volume, there may be occasional situations where certain items are not promptly removed from the list, resulting in shortages. We apologize for this and will contact you via phone or Wangwang message to resolve the issue.

If there are any issues with the product, please contact the customer promptly for assistance. The store offers a 7-day exchange policy, provided that the item does not affect our secondary sales. Shipping costs for non-quality issues must be borne by the buyer. All product photos are taken with the item in place; due to differences in lighting and monitors, there may be color variations. Such issues are not considered quality problems. The actual color should be based on the item received. Due to updates or quality improvements, some products may have changes in configuration, color, or style—no notice will be given. Please refer to the item received. Store prices are based on daily settlement rates, and prices are adjusted downward due to rising raw materials without further notification. If there is no shipping record or no delivery after 10 days of payment, please call for inquiry or contact Wangwang customer service to avoid any inconvenience. The transaction ends once the customer receives the product. If the customer has any questions after receiving the product, they can contact the customer service agent they consulted during purchase for better after-sales support.

Please check the quantity and quality within 3 days of receiving the goods. If any issues arise, contact customer service immediately to report and resolve them. If there are no objections after 3 days of receipt, the transaction is considered complete. For returns due to "subjective dissatisfaction" or "desired qualities not met as imagined," the shipping cost shall be borne by the buyer. Professional packaging will be carefully inspected before shipment. If damage or quality problems occur during transportation and lead to a return, the shipping cost will be covered by the purchaser! (In case of damage during transportation, the buyer may claim compensation from the logistics company.) Please do not return products not from our company, to avoid any inconvenience in resending them.