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Manufacturer Direct Water CannonThis standard round water cannon comes in multiple sizes (15, 20, 25, 30, 35, 40, 45, 50, 55, 60... cm). Those interested can contact customer service! (Supports OEM customization)

Special emphasis:

We do not accept returns in principle. (For products with quality issues at the factory, exchange is possible upon negotiation, but the shipping costs must be borne by the buyer. Our quotes do not include any fees and represent the factory price. All our products undergo strict inspections by quality inspectors before shipment to ensure product quality).100%No problem, but due to various uncertain factors, our factory can only guarantee delivery after it arrives.97%-98%The product quality is flawless.2%-3%Within the scope of exemption.)

Our toys are high quality at affordable prices—worth every penny. Some buyers have reported issues after receiving the items, such as rough workmanship, defects, poor materials, or differences from expectations. However, these do not constitute quality problems. Nothing is perfect; please understand this!

The following conditions do not allow for returns or exchanges: returned products with damaged or incomplete packaging, missing accessories or related documents, unauthorized repairs or modifications, and use or storage not in accordance with normal methods. , products with a strict after-sale service period.

Important Notes Before Delivery: 

Please check the packaging carefully upon receiving the item to ensure there is no damage or opening. If any such issue is found, please contact the logistics provider for compensation. Additionally, please examine the items thoroughly. If any quality problems are discovered, please contact us immediately, and we will address your issue right away. We will not be responsible if the delivery exceeds the deadline. If everything is in good condition, please confirm receipt promptly. Thank you for your cooperation! Online shopping involves certain uncertainties. To ensure a smooth and pleasant shopping experience for you, please try to have a clear understanding of the products before purchasing to avoid any disputes later. We sincerely serve you!

Regarding shipping, logistics, and delivery acceptance
1Please check the product carefully upon receipt, especially if the outer packaging is damaged. You must ensure all items are present before signing for delivery. If there are any discrepancies in the quantity, please refrain from signing for delivery and contact us. We will then communicate with the courier company to resolve the issue. If the quantity is incorrect after receipt, we have the right not to accept the delivery. Please keep this in mind.

2Regarding quality issues, we guarantee the product quality and packaging at the time of delivery. However, since we cannot avoid any damage during transportation, in case of unexpected damage, both parties will need to negotiate a solution together. Please understand this. Therefore, please confirm receipt after receiving the package.12Please contact our customer service within hours, and we will provide compensation for any damage or offer other returns and exchanges based on the actual situation. If a return is required, both parties shall share the cost equally.1One or more is the same. Buyers can have long-term cooperation; returning multiple items together can be more cost-effective.

3This manufacturer offers wholesale direct sales. No exchanges or returns are accepted. If there are quality issues, we can provide returns or replacements; however, if there are no issues, returns or exchanges are not allowed! For toy products, especially electronic items, occasional breaks in wires or welding may occur due to logistics issues, which is normal. We cannot guarantee100%No problem, but I can guarantee it.90%qualified~~

Returns will not be accepted, whether sent by post airmail or regular mail. 

 

1.What should I do if the product has quality issues or defects?
All products sold by the factory are best-selling items. As a prerequisite for being best-selling products, quality is of utmost importance! Since it is a wholesale transaction with a large volume of shipments, we can only randomly inspect the quality and appearance of some individual products; it is impossible to check every single item for any minor defects. Potential issues may include:

①Product sent incorrectly:The warehouse team checked and verified the orders twice from receiving the order to shipping, but it’s still possible that the wrong product is shipped sometimes. You can try selling them. The products on Alibaba are generally easy to sell. If there’s a price difference, please contact customer service to get it refunded.

②Product quality issues:Most issues can be resolved by replacing the battery, adjusting the battery placement, or fixing the wire connections....Use simple solutions; for toy sales, you need to know how to repair toys. Some spare parts for products can be repaired, and we will provide them. For detailed information, please contact customer service. Spare parts must be supplied during the next purchase; if immediate supply is required, the shipping cost must be borne by the buyer.

③Packaging is damaged due to shipping and logistics pressure:We will use double-layer packaging, cushioning materials, and compact stacking methods to prevent damage. The transportation is carried out by a third-party logistics company, which is beyond our control. We will not be responsible for any damage caused due to transportation issues. Please check the packages in person with the logistics or courier!! (Insured logistics providers like Xinbang can claim compensation, while regular logistics usually do not; please be aware of this.) Transportation time is affected by various factors such as weather, vehicle arrangements, and traffic conditions. This cannot be used as a reason for returns, but we are obligated to assist customers in resolving issues arising from logistics delivery. (Details are provided under the return conditions)

④The product has minor defects:We do not produce high-end products, handicrafts, artworks, or electrical devices—only ordinary toys. The detailed product information includes all relevant details about the product. Perfectionists or those with strict product requirements, please switch your mindset and choose a more elegant approach.

However, please do not mention Taobao. Also, please explain how the wholesale market was resolved. Know that we are Alibaba, and we operate in the wholesale sector. Taobao The same product can be sold several times higher than usual, while we have only added a few percentage points. Those who are not involved in wholesale cannot follow the wholesale regulations. Please be cautious when placing orders for those who are particular about details!!

PS:Please note that color boxes and main components will be required. Due to high costs, we will charge a certain fee for some color boxes and main components.