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Order Instructions

1. LOGO Customization

All of our products allow for free custom LOGO creation; you need to send us clear LOGO images or files.

2. Shipping Time

Since we are the manufacturer, we typically take orders first and then arrange production. Therefore, before placing your order, please estimate the delivery time you are willing to accept. For detailed scheduling, feel free to contact us at any time.

4. Color difference issue

All products in this store are photographed with real items. Due to technical, monitor, lighting, and environmental factors, slight color variations may occur, which is unavoidable. We apologize for any inconvenience caused; please understand.

5. Signing for Instructions

When you receive the package, please check the quantity, contents, and integrity of the item promptly, and then confirm acceptance. If there are any issues, please refuse to accept it and contact us immediately so we can handle any special circumstances more effectively.

6. Return and exchange processing

Quality issues: free exchange or return, the seller covers the return shipping. Contact to confirm within 24 hours of receiving the item, and return the item within 72 hours; for non-quality issues, returns or exchanges are required (ensure the product is new, unused, and without LOGOL printing, and not affecting secondary sales), with the return shipping cost borne by the buyer.

7. The Owner’s Thoughts

Please provide a positive review once you are satisfied with the goods upon receipt. If you are not satisfied, please do not leave a negative or neutral review directly. Contact us promptly, and we will actively resolve the issue until you are satisfied.

 Thank you!