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For customers who wish to use Chenge Credit, they need to contact customer service after placing an order to activate it.

Please be aware before placing your order:

1. Invoicing incurs additional tax points; please consult customer service for details.

2. The product may be shipped in multiple styles or colors randomly, or possibly one style and one color each. We only take photos of one sample; the actual color and style will be based on the physical item. You are required to have an exact match. Please consult customer service in advance before making payment. If you do not ask, random shipping will be assumed.

3. For videos, you can follow Weibo: Youbilu Toy Wholesale

 
















Buying must start with one box per item; no shipping for less than one box.

Note: 1. Since the toys are mass-produced small items, some individual products may have wear, defects, paint errors, or other manufacturing discrepancies. These do not constitute quality issues, and returns or exchanges due to such reasons will not be accepted. You agree with this note upon placing your order. Please avoid purchasing if you are concerned about this.

2. For returns or exchanges due to shipping or logistics delays, the buyer is responsible for all return shipping costs.

3. If there are any issues with the received goods, please contact us within 7 days of receipt.

4. We provide wholesale services. We handle large daily shipments through multiple channels, so the displayed inventory may not be accurate; the actual situation is based on delivery. In case of short supply for small quantities, we will refund the amount or send additional items when you request them again.

5. We are not responsible for any damage during transportation; the shipping company will handle it. If damage is discovered upon pickup, contact the shipping company directly to file a claim, or you can also contact us for assistance.

6. Large volume of bulk shipments; no inspection is conducted on each product before delivery. However, we guarantee that all items are brand new. Before shipment from the factory, quality checks are performed by dedicated personnel to ensure there are no issues. Nevertheless, problems or damage may occur during transportation. We can offer a refund or replacement, but no shipping costs are covered.

7. Unless explicitly stated that the product comes with a battery, no battery is included by default; please provide your own battery.

8. The shipping cost for returns is borne by the buyer, while the round-trip shipping costs for exchanges are also paid by the buyer. For returns or exchanges due to non-quality issues, we will charge depreciation fees based on the return percentage (e.g., 10% for a return, thus 10% of the value is charged, and so on). Since there are costs involved in loading, delivering, and collecting returned items, and the packaging may also be damaged during returns, the packaging and labor costs associated with replacement packaging are considered expenses. Therefore, depreciation fees are applied. Please understand this. In the case of exchanges, no depreciation fee is charged for small quantities; for large-scale exchanges, 20% depreciation fee will be applied. Returns and exchanges must include the original packaging; items without packaging cannot be returned or exchanged.

9. For bulk orders, the goods are delivered for pickup at the shipping company’s location by default. If you have other requirements, please inform the customer service in advance.

10. The dimensions of the products are measured using physical measurements. Due to the irregular geometric shapes of the toys, measurement errors may occur, and errors ranging from 0 to 1 cm are possible. Please understand.