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(1) Drop-shipping: Our store supports drop-shipping. Customers who want to order drop-shipped items should consult the customer service about the process. If the customer service is offline, please do not place orders for drop-shipped items!

(2) Detailed address: Please fill in the recipient’s address directly when taking a photo. Leaving a message without providing an address is useless. If the address needs to be changed due to the buyer’s reasons, there will be transit or return of the goods, and the shipping cost shall be borne by the buyer!

(3) After-sales issues: The profit from proxy distribution is minimal, and we lack the capacity to handle after-sales responsibilities. In case of dissatisfaction with the product or damage during transit, etc., exchanges are possible, but refunds or discounts are not accepted! The shipping costs shall be borne by the buyer! We are not responsible for the shipping expenses!
(4) Shipping issues: Our store only handles shipping with "Zhongtong" and "Yunda". If either of these carriers is required, please indicate it in the note; the fees for other carriers vary. If needed, please contact customer service to inquire about the shipping costs!

(5) Speed issues: For proxy shippers, please do not ask about “where has the delivery gone?” or “why is it taking so long?” or “how was it signed for by someone else.” As long as the shipment tracking information is available through the shipment number we provided, please contact the courier directly. This is because the information of the sender who shipped the goods is the phone number and name of the proxy buyer. Our customer service will not handle such issues!

(6) Stock Out: Due to the presence of physical wholesale and retail stores, it is possible that stock may run out after orders are placed on the same day. We will ship products strictly according to orders; if there is a stock out, we will contact you before shipment!

(7) Regarding prices: The product prices at this store are entirely based on wholesale rates. No matter the quantity ordered, there is no further discount possible. Please do not negotiate on this matter!

(8) Regarding the products: We rely on actual product images, but the different color variations in monitors are normal!

(9) Return and exchange issues: If it is not due to quality problems (such as damage during shipping, improper use, or other factors), we do not support returns or exchanges. We will inspect each item before shipment and pack them with plenty of foam to minimize any damage during delivery.

What is mixed review?
Mixed orders refer to purchases that are not restricted by product type or style; buyers can enjoy wholesale prices as long as the total purchase amount (or quantity) meets or exceeds the set amount (or quantity).

Tax points will be added additionally for invoicing; please consult customer service for details!

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