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[Wholesale Instructions]】
Our company has direct factories, where the manufacturers supply directly. We only offer wholesale, not retail. All accessories are packaged in PP bags, and all pendants are not considered necklaces. No returns or exchanges are accepted due to quality issues.
【Long-term Recruitment of Partner Agents】
Our company is sincerely looking for e-commerce sellers and partner agents who are interested in long-term cooperation. We offer stable stock availability, high-definition images without watermarks (including material size descriptions, main images, product images, model images, detail images, etc.), monthly new product updates, and OEM customization orders! For more details, please contact our online customer service.
【Discounts】
One purchase must amount to 500 yuan or moreFree shipping within the mainland, limited to regular shipping
All products in the store that exceed 3000 yuan in total purchase amount will be discounted for a long period.9.9Fold.
All products in the store that have a cumulative purchase amount of over 1,000 yuan will receive a long-term discount9.8Fold.
All products in the store that exceed 3,000 yuan in total purchase amount will be discounted for a long period.9.7Fold.
[Regarding]Inspection】
Before the delivery person leaves the scene, customers should check the items based on the order details. If any discrepancies in quantity or damaged items are found, please contact us, and we will assist the member in handling the related after-sales issues. If the delivery person leaves and the member fails to check the items, the consequences shall be borne by the member.
【Shipping and Delivery】
Shipping time: Under normal circumstances, orders placed and paid for by 16:30 on the same day will be shipped on the same day. For orders placed after 16:30, shipping will be arranged as soon as possible based on the warehouse's capacity and staff availability, following the principle of shipping the first order. It may also be delayed until the next day. Note: In case of special circumstances, the shipping time will be determined through mutual coordination.
[Regarding Out of Stock]】
Due to the continuous increase in product styles, and some styles still being produced in the factory, there may be temporary shortages of demand. If certain products become unavailable after ordering, we will contact the customer online. If no response is received or timely reply is not possible, we will take the following actions: for orders where the shortage amount is less than five items, we will ship the remaining stock to ensure it reaches you promptly. Once the goods are received, the corresponding amount for the missing items can be refunded. If more items are unavailable, we will wait for your decision before making further arrangements (typically, you can choose to continue waiting or have some items shipped first).
[Regarding Product Returns and Exchanges]】
If there are any issues with the product quality, please contact us promptly within 24 hours of receiving the goods. Although each order is inspected by staff (including packing, packaging inspection, and QC testing), some styles may inevitably have inherent quality problems. Therefore, if there are any quality issues, please contact us first to inform us. For items that require replacement due to repeated restocking, we will replace them all at once. We guarantee that we will provide a replacement service for any defective items within 30 days of receipt. So there is no need to worry—we will replace them as soon as possible, provided it is within 30 days. (Even if you don’t receive the goods yet, if there is a minor issue with an item, you should request a quick replacement. The associated shipping costs are wasted effort for both parties.)
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