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Yiwu Xinzhen Umbrella Factory is a umbrella manufacturing enterprise that integrates development, production, and sales. Established in 2000, the company operates a first-class production line with a workshop covering 5000 square meters. It produces over 10,000 umbrellas daily and has a high-quality design and management team. They offer free design of patterns and precision printing (high-quality screen printing and thermal transfer printing). There is also a professional sample-making team, providing meticulous and considerate service. The product quality is strictly controlled and continuously improved, with timely delivery. The company is highly trusted by gift companies, foreign trade firms, and large procurement groups. It holds independent import and export rights, exports over 100 containers annually, and is a key player in the umbrella industry nationwide. Its products include more than 200 varieties such as straight-rod umbrellas, folding umbrellas, beach umbrellas, golf umbrellas, sun umbrellas, pencil umbrellas, children's umbrellas, and tents.......
"Integrity as the foundation, dedicated service, and shared development" is the business principle of this company.
The structure of an umbrella consists mainly of three parts: the handle, the ribs, and the canopy. The handle is the main backbone of the umbrella, supporting the entire structure. It is typically made from materials such as wood, bamboo, or metal. The ribs support the canopy, allowing it to fold and open for easy carrying. The canopy is the most important part of the umbrella, responsible for protecting from rain. Materials used for its production include cloth, polyester fabric, silver adhesive tape, black adhesive tape, and EVA.
1. After using the umbrella, it should be placed in a well-ventilated, dry place to be opened and dried out. A small amount of lubricant should be applied to the ribs and handle to prevent rust and mold.
Before opening the umbrella, shake out the canopy, straighten the ribs, and then open it slowly to prevent breaking.
3. Do not hang the umbrella on a lime wall that is alkaline, which can prevent the umbrella surface from becoming brittle.
4. Do not use the umbrella to pick up objects, do not use it as a walking stick, and do not let it come near high temperatures, which can prevent the umbrella from deforming.
5. The new umbrella should not be left unused for long periods, as it may become brittle and deteriorate due to prolonged storage.
6. Additionally, the sun umbrella should be cleaned thoroughly, dried, placed at room temperature for a while, and then stored. It should not be exposed to very hot sunlight, as this can cause the umbrella surface to age, become brittle, and break easily.
7. When folding the umbrella, hold the top of the umbrella tightly. Try not to use sweaty hands to touch the area where the folded parts meet the umbrella surface, so as to avoid leaving marks that could affect its appearance in the future.
Our store offers 7-day no-reason return and exchange policy. According to this policy, if the item is defective, we will cover the round-trip shipping costs; for non-defective items, you are responsible for the round-trip shipping. (Note: color differences and customer subjective preferences are not considered defects!)
Within 7 days after receipt, if there is a quality issue with the product, our store can provide a free replacement. However, if the return is due to subjective reasons such as not liking or no longer wanting the item, the buyer must bear the return shipping costs (and it must not affect the product's secondary sale).
The following situations do not qualify for return or exchange services:
A. Customized products
B. Items that exceed the return or exchange deadline
C. Items damaged by humans or repaired by the buyer himself/herself
D. Cases where the return or exchange request is not filled out, and the item is not sent back together (including gift items)
E. The outer packaging is severely damaged, resulting in items that did not receive the warranty card and other documents provided by the store.
F. Items affecting secondary sales (referring to items that were originally free of quality issues but returned by buyers due to subjective reasons)
G. The compliments included with the product do not enjoy return or exchange services
Our store refuses any return shipments paid after delivery.
If you have any questions, please consult customer service promptly
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