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Customization Instructions

1. Provide the original materials and images for custom logo icons.

2. Provide the required dimensions and placement location.

3. If you need supermarket price scanning code labels, please send the required quantity via express delivery to our factory, and we will attach them for you.

If you have any special requests, please contact us for detailed consultation; we will serve you wholeheartedly.

Instructions for Purchase

• 1. Supply source description
• Direct sales from the manufacturer, affordable prices with guaranteed quality! There is an ample supply of products. If there is a temporary shortage, workers will be arranged to produce them immediately, and the buyer will be notified of the delivery schedule. All buyers are welcome to visit the factory to see the production process and discuss potential cooperation!
• 2. Regarding ceramic colors and quality
• All products in this factory are photographed with real items, and the photos are closest to the actual products. This is due to differences in color contrast and color temperature on computer monitors, among other factors. We also welcome buyers to visit in person to inspect the porcelain quality and ensure its intact condition! Small imperfections may occur without affecting the beauty and sales of the ceramics; please proceed with the transaction if you are willing to accept them.
• 3. Regarding Customer Service
• We will respond to you as soon as possible. If your query was not addressed promptly, it may be due to high demand or a system issue. Please leave a message for us.
• 4. Regarding after-sales service
• We will provide comprehensive after-sales service. If you have any questions, please contact our customer service staff, and we will handle them immediately.
• 5. Regarding shipping
• For individual orders, we typically ship via express delivery, and the shipping costs are borne by the buyer. The cooperative express companies include Yunda, Deppon, and Aneng Dishang. If you require other express companies, please indicate this; SF Express requires an additional fee. For bulk shipments of ceramics, we usually follow the logistics process. If the buyer has a cooperative logistics company, please note it. Otherwise, we will send the goods to a logistics station partnered with our company and will promptly send back the delivery receipt from the station.
• 6. Regarding shipping costs
• All ceramics sold by Chaozhou Chuanai Ceramics Co., Ltd. are at direct wholesale prices from the manufacturer. The shipping costs for ceramics and the logistics fees at the freight station must be borne by the buyer. We hope the buyer can cooperate actively. Thank you!