special-shaped puzzle 500 pieces adult pressure reduction relieving stuffy irregular animal pattern brainy educational toys parent-child interaction

All prices listed in this store are ex-factory prices and do not include tax shipping; please be aware of this.

1. Orders worth less than 100 yuan are considered retail sales and can be shipped. Once sold, no returns or exchanges are allowed. If there are issues with transportation, they can be resolved through negotiation. Please count the items in front of the shipping company staff to ensure everything is correct before signing for delivery.
2. If the functionality is lacking due to quality issues, if replacement parts are required, no separate arrangement will be made; you must order them next time or bear the shipping cost yourself.

1. After the customer places an order and pays, delivery is typically arranged within 2 days. Orders placed or paid after 16:30 each day are considered for shipment the next day.
2. If delivery cannot be made promptly due to special reasons (such as insufficient inventory in the warehouse), we will contact the buyer to resolve the issue. We apologize for any inconvenience and thank you very much.

1. If there is a shortage, please contact our customer service within 24 hours after receipt. We will verify the status of the goods for you as soon as possible.
2. If the package is damaged or items are missing or damaged, please take photos as evidence. Decline the shipment and contact us for further action.

1. Shipping: By default, Zhongtong and Yuantong express services are used. If you require delivery via any specific carrier, please contact customer service. Without prior communication, shipping will be handled using the default method.
2. Logistics: Shipping fees are typically paid upon delivery, and the goods must be picked up at the shipping station. The logistics company can be provided by the customer or selected by us based on suitability.

1. If the quality issue with the product causes the loss of its intended functions, we will provide a refund or replacement. Any shipping costs incurred due to this are to be borne by the buyer. For total shipments of 10 kg returned via standard logistics, the shipping cost will be covered by us (if sent via express delivery, both parties will share the cost). Human-related issues are not covered under the return or replacement policy. (Most problems can be resolved through simple methods such as replacing the battery, adjusting the battery placement, or fixing loose wires. It is important to know how to repair toys when selling them.)
2. For issues not related to quality, such as poor sales or underperformance compared to expectations, we will not provide returns or exchanges.

The toys are not high-quality items; inevitable paint peeling, uneven colors, and other minor defects may occur. No reason for return or exchange is accepted—perfectionism is not an option.

Please report any product issues to our after-sales service within 7 days of receiving the item (based on the date of receipt). If no feedback is provided beyond this period, we will not process any claims. For products with quality issues, please accumulate them and return them via regular shipping; the return shipping cost shall be borne by the buyer. If there is no registration for the accumulated products, returns or exchanges will not be possible.