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Order Information

(1)Ordering Process

Customers browse the website and consult the manufacturer about product details. The manufacturer provides a price quote based on the customer's requirements (material, size, quantity, packaging, invoices, logistics, etc.). After the customer accepts the quote, they provide design drafts to the manufacturer. Once the manufacturer confirms the draft files, the customer pays a sample fee. The manufacturer produces a sample and sends it to the customer. After the customer approves the sample, a production contract is signed, and if the customer pays 30% deposit, the manufacturer will produce the bulk goods. After the bulk production is completed, the customer can inspect the goods (by taking photos or sending a sample for confirmation by the customer or through personal inspection) and pay the remaining balance. The manufacturer then arranges shipment to the customer.

(II) Manuscript Requirements

◆ Please send your design drafts via email

◆ Provide a complete CMYK format manuscript

◆ The artwork documents should be in cdr or ai format, with a PDF resolution of no less than 300dpi, and the text should be converted into curves.

◆ The design draft must include an additional 1.5 mm bleed area around the edges beyond the final product dimensions.

(t_III) Payment Methods

◆ Support Alipay guarantee transaction

◆ Support bank transfer (public account/private account)

◆ In Guangdong Province, cash on delivery is supported (logistics service includes payment collection)

Common Questions

1. Are there any in stock, shopkeeper?

Hello, there is generally no in-stock items, as the products are custom-made based on customer designs and are copyrighted. You can contact us at any time; our WeChat account is online during business hours.

2. Can you customize it according to our logo design?

Okay, what we do is create advertising gifts. They are mainly customized based on the client’s logo design. These include magnetic products such as magnetic fridge stickers, magnetic bookmarks, magnetic message boards, magnetic notebooks, magnetic jigsaw puzzles, magnetic photo frames, cup covers, badges, mouse pads, advertising fans, etc. Feel free to contact us for inquiries!

3. Are the prices on the internet the transaction price?

No, the prices on the internet are for reference only. Customized products are priced based on material, specifications, quantity, and packaging. If any of these factors change, the price will also change accordingly. The online prices are merely references and cannot serve as the final transaction price. Therefore, please provide us with specific details so that we can give an accurate quote.

4. Can you send me some samples? Are the samples free?

Okay, we can provide samples for your reference free of charge, but the shipping costs need to be paid by you. We usually use SF Express to send the samples: 12 yuan within Guangzhou, 13 yuan within Guangdong Province, and 22 yuan for cross-provincial deliveries. If you have any specific requirements, please let us know which courier company you prefer.

5. How long does it take for the sample production? And how long is the time for bulk production? What about shipping?

Hello, the lead time for sample production varies depending on the product. Generally, it takes about 2 days. If you need it urgently, you can provide the design sketches in the morning and it can be shipped by evening. The production time for bulk orders is determined by the quantity required. Please feel free to consult us for details. We have partnerships with many courier services. In the Pearl River Delta, options include SF Express, Ping An Da, Yousu, Sueli, Lianhaotong, and Yuntong. For cross-provincial deliveries, Deppon, Tianti Huayu, City Star, Xinlong, Xibang, Shenghui, and ShenSheng are available. For international shipments, DHL, UPS, EMS, TNT, and FedEx can be chosen. Of course, customers can arrange the logistics according to the convenience of their location, and we will fully support them.

6. What are the payment methods? Can we issue invoices?

Hello, the payment method is as follows: a 30% deposit is paid first, and the remaining amount is settled after inspection (by taking photos, sending a sample, or visiting the factory in person) and approval, followed by shipment. Both standard invoicing and VAT-inclusive invoicing are acceptable.