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Buyer Guide: Some handmade items may have some manual marks, and their craftsmanship is not as high-quality as those made by automated machines at the store. Due to hand-making, there may be slight variations in color intensity. Because the glazing is done manually, the materials used for each item may not be exactly the same, but the overall color tone is similar, which will not affect the wearing experience. You can purchase with confidence. Additionally, when taking photos, samples are taken randomly, including factors such as camera color differences. There will be some color variation between photos and actual products. As these are heartfelt handmade accessories, please do not judge them by the standards of expensive jewelry. Those who cannot accept this may should avoid taking photos. Also, those who appreciate the uniqueness of handmade items should choose carefully.

For handmade product accessories and rope weaving techniques, slight modifications may be made sometimes. Please be cautious when purchasing if you have concerns.

This item is on a special price and does not include free shipping; please understand.

    Packaging fragile items takes time. To ensure the safe transportation of your products, Warm Heart Ceramics does not promise delivery on the same day of payment. Under normal circumstances, orders will be shipped within 48 hours. In case of delays due to special circumstances, we will contact you promptly. Orders with strict time limits are not accepted.

The courier company acts as an independent third party between the seller and buyer, and its actions are beyond the seller’s control. Warm Heart Ceramics does everything possible to ensure timely delivery, promptly follow up and track progress, and make adjustments based on customer feedback. However, it cannot guarantee a specific delivery date or the service quality of individual couriers. Thank you for your understanding and support.

Our store does not accept returns due to color differences, lack of expected quality, or delayed delivery. Whether free shipping is included or not, the shipping cost must be paid by the customer (the return shipping fee must be borne by them). We do not accept items paid for at the destination.