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All products are inspected before leaving the factory, and a 3% damage rate is within the normal range. (Out of 100 items, 3 may contain defective items, which you will need to bear. Please consider this carefully before placing an order. We apologize for any inconvenience.) If the damage rate exceeds 3%, we will cover the excess portion. The express delivery journey is fraught with challenges, and we cannot guarantee 100% satisfaction upon arrival.

Wholesale Requirements of This Store:

Our products come in packs of 12 pieces each. They are not limited by color; no shipping is provided after unpacking. The items must be multiples of 12 to be shipped!

Product description: Please try to ask any questions or concerns about the product before purchasing it. We will patiently answer each of your questions one by one. All reasons such as “it’s different from the image, there is a discrepancy with expectations, or it’s not as beautiful as the image” cannot be used as grounds for returning or exchanging the product.

Out of stock replacement: All products in our store have high liquidity, so the possibility of temporary shortages cannot be ruled out. If such a situation occurs, when the buyer inquires about the product, we will explain the circumstances to them. If the buyer has already placed an order, we will offer three options for the buyer to consider.

(1) Exchange the product according to the buyer’s request; (2) Extend the transaction time based on the buyer’s requirements, and ship it once it arrives; (3) Full refund.

Color and style: This store only offers wholesale, no retail sales. All products will be mixed based on existing colors and styles, without specifying specific colors or styles. Our stocking staff will do their best to ensure uniform coloring, but sometimes due to incomplete color availability or only one color available, we apologize for any inconvenience.

Packaging: Our warehouse is equipped with professional packing staff who pack carefully and thoroughly, using sturdy outer boxes. The damage rate during transportation can be kept at less than one in a thousand. Customers who purchase items from us always give high praise to our packaging.

Price: Our store has minimal profit margins, and all items are sold at a fixed price. To save both parties time, we do not accept price negotiations. Thank you for your understanding.

Product quality issues: If, within 7 days of receipt (based on the delivery note signature date), you discover any functional failures or quality problems with the product, please contact us promptly. If it is confirmed to be a product-related quality issue, we will provide a replacement unit, and we will cover the shipping costs for the replacement. Applications received after this period will not be accepted, and any cases of fraud or false reporting will also not be processed.

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Issue of insufficient delivery: Our warehouse has dedicated personnel for inventory allocation and inspection for each order, ensuring no shortage of goods. We guarantee that every customer receives all products listed in their order to their satisfaction. Additionally, our warehouse maintains video records of the entire packing process. If a customer notices any shortage, please contact us online after carefully recounting the items multiple times. After verifying the packing video, we will provide a satisfactory response to the customer.