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All products sold by this factory are tested before being shipped to couriers or shipping departments. To avoid complications and reduce losses, please check the integrity of the packaging upon receipt. If any damage is found, open the package before picking up the goods to confirm that the quantity is sufficient and there are no significant damages. Contact us immediately if any of the above issues occur. The seller will not be responsible for any damage occurring after the package has been signed for. Additionally, if you have any concerns after receiving the goods or during use, please contact this factory first.

If you do not follow the normal procedures for transportation and storage after receiving the goods, and the flashlight fails to light up, our factory will refuse any refunds, exchanges, or replacements. Thank you for your support and cooperation!
1: During transportation and storage, goods must not be thrown around randomly to prevent damage to the outer packaging, which could result in a shortage or damage of the products.
2: It must not come into contact with water during transportation and storage, and should not be placed in humid areas. Rainy days require covering it with a rain cover, and it should be stored in a cool and dry place.
3: The electronics inside the product have a shelf life. With good storage conditions, it typically lasts from 10 months to 1 year. If not stored properly, it will last between 8 and 10 months. If the shelf life is exceeded, the manufacturer will not accept returns or exchanges.
Since our factory operates with minimal profits, we do not offer any return or exchange services for products without quality issues. Please ensure you read the detailed product description carefully before purchasing.

All products sold via the factory’s online platform are contracted to third-party delivery services. We only guarantee the shipping date, but cannot ensure the arrival time. If the arrival is delayed due to issues with the courier company or shipping department, the factory will not be responsible, but we will assist in following up and checking on the shipment based on the principle of putting customers first.