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Regarding the products: All items offered by the company are photographed in person, so please feel free to purchase. In online shopping, color variations are inevitable. If you cannot accept minor color differences, please consider carefully before proceeding. We offer bulk wholesale and accept orders from all over the country. Therefore, the products ordered for wholesale may not be available in stock. For custom orders, delivery will be made within the promised time frame, depending on the quantity.

1. Minimum order quantity:

Orders can be placed in smaller quantities starting from 1,500 yuan per order; mixed orders are also supported! Replenishment orders must be no less than 1,000 yuan (no restrictions on styles).TaobaoBuyers are free to choose! Place orders according to the system instructions.

If additional products need to be ordered by box, the cost of wooden boxes shall be borne by the buyer. For small ceramic items, a small wooden box costs 500 yuan (1.5 yuan per unit), and large sculptures require a larger wooden box at 26 yuan per unit.

2. Regarding inventory allocation and delivery:

Our products fall under the craft category and are fragile items. Therefore, their distribution, inspection, and packaging in wooden boxes require some time.

Therefore, goods will be shipped within 3–5 business days after receiving the full payment for the order (excluding the day of receipt).

3. Regarding Logistics:

The logistics costs are borne by the buyer, based on the actual logistics fees. The delivery will only reach prefecture-level cities, but can go as low as county level. All logistics are provided by...

The delivery points for the logistics unloading are varied in distance, requiring self-pickup. Therefore, the delivery time is approximately 5–7 days, depending on each specific case.

It depends on the region; please consult customer service. Avoid misunderstandings due to third-party logistics issues. We hope you understand.

4. Regarding stock shortages:

Due to our numerous offline wholesalers, inventory levels fluctuate significantly. In case of temporary shortages, if we cannot notify customers online,

So we will definitely note it in the shipping details. After receiving the goods and checking the packing list, the buyer can contact us to get a refund for the price difference due to missing items.

Or we can send it together during the next restock, and if there is no stock available at that time, it can be used in exchange for payment.

5. Regarding the product:

If any product variety comes in multiple styles or colors, please indicate this in the notes section when placing an order, as color cannot be selected.

The color you want, or we will evenly distribute it when shipping, preferably the most popular colors!

6. Regarding Defects:

The ceramics produced by our company are independently designed and manufactured at our manufacturing base. The production process is primarily manual, and the interior and bottom of the vases are not included in the inspection scope. Any minor defects such as small black dots or pinholes in the products sold are within the normal range of international industry standards. If you have an almost perfect requirement for appearance, please consider purchasing carefully.

7. Regarding color difference:

All images are taken with real objects; color variations are inevitable, and the production process of ceramic items determines that each batch is produced differently.

The same style of ceramics will also exhibit variations in color depth. If you have very high requirements for color, please contact our customer service directly.

We can directly capture the product with our phone for your comparison, and if it does not meet your requirements, please consider purchasing carefully.