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Please read the following content carefully, as it is very important to you. If you are unable to carry out the above actions, we will be very sorry for any issues that arise, but we are powerless to help.
Return & exchange: Conditions for return – If the product fails to function as expected due to inherent quality issues, we will provide a return or exchange, but the shipping costs associated with this will be borne by the buyer (most problems can be resolved through simple methods such as replacing the battery, adjusting the battery placement, or fixing the wire connections; it is important to know how to repair toys when selling them). For reasons such as poor sales or not meeting expectations, other than inherent quality issues, we will not offer returns or exchanges.
Product quality: All products undergo multiple inspections during production, after delivery, and before shipment to ensure full compliance before being shipped. However, various uncertainties may lead to loss of product functionality. Our company can only guarantee a 98% pass rate; 2% falls under the exemption scope.
Image and actual product: Over 95% of the product images are selfies, which reflect the product accurately. However, due to factors such as lighting and shooting quality, there may be slight differences between the images and the actual product. Due to market changes, the factory may adjust the color of the product and packaging, as well as the packaging method, so please refer to the actual items.
Other: What we offer is not high-end products, crafts, art, or electronics. It’s just ordinary toys. Perfectionists or those with strict product requirements, please switch your mindset and find an alternative approach.
The transportation is handled by a third-party logistics company, which is beyond our control. The shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions. The shipping time we provide to you is for reference only and does not form part of the contract, nor can it be used as a reason for return.
Please read the above terms carefully by the buyer, which become effective from the time of order placement. If you have any objections, please confirm with our staff before placing another order.
A better quality and more competitive prices are the goals of our relentless efforts! We hope our hard work will be understood and appreciated by everyone! Finally, wish all of you a pleasant shopping experience!