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1. About Us

Shangrao Jinyu Home Textiles Co., Ltd. specializes in various tablecloths and home textile products. With top-tier design and manufacturing teams, we offer fashionable and affordable products. Since its establishment in 1998, the company has evolved from several tablecloth series to over a dozen series of home accessories. Our products are now distributed across the country, and our current goal is to become a well-known domestic brand. Our address is Feijia, Hekou Town, Yanshan County, Shangrao City, Jiangxi Province. We welcome business partners from all sectors to collaborate and create a successful enterprise together. Our own brand: The company has a strong team dedicated to product development, design, and service. Focusing on people, adhering to quality-based and innovation-driven principles, and customer-first policies, we provide convenient, fast, and attentive services, earning consistent praise from domestic and international wholesale and retail clients. Since 2007, we have also focused on growing online business customers by offering high-quality and quick services. Based on years of understanding of online business needs, and to support their better development, starting from 2012, we began providing services such as custom orders for online business customers. For partners in product wholesale and textile wholesale/retail, we will uphold our persistent spirit with excellent brands, products, and services, offering high-selling items at competitive prices, and jointly exploring a vast and promising market.

2. Regarding size

Mrs. Hui's several product lines have different dimensions between them; moreover, fabric products are handmade, so minor size variations are inevitable. Therefore, if you are not certain, please contact our customer service to confirm the dimensions.

3. Regarding Colors

Every product is photographed in person by experienced photographers in the industry, aiming to achieve the highest level of authenticity. However, due to individual differences among monitors, we cannot ensure that the images and physical products match exactly for every customer—this is unavoidable in online shopping. Therefore, we strongly recommend that customers who are highly sensitive to colors and have high color requirements compare multiple monitors. We cannot accept returns or negative reviews based on color discrepancies.

4. Regarding customer service

We have a highly professional customer service team. If you encounter any issues regarding the products during your purchase process, you can consult our customer service staff. The customer service hours are from 8:00 AM to 11:30 AM and from 1:00 PM to 5:30 PM. If they are offline, you can leave a message; once online, they will contact you immediately.

5. Regarding after-sales service

Our company offers a 7-day no-reason return and exchange policy. If it is due to quality issues, we will cover the return shipping cost; otherwise, you must pay for both ways. Non-quality issues include color differences, size variations, and asymmetrical printing on some items—these do not count as quality problems.

6. Regarding shipping

Due to the varying management capabilities and inconsistent quality of personnel among logistics companies across different regions, we cannot guarantee that the logistics service you choose will be absolutely satisfactory. However, as sellers, we will actively and effectively handle all aspects of the process and provide continuous follow-up to ensure your satisfaction. We will continue to improve our service quality. Please try to understand the seller’s perspective when you are not satisfied with the delivery. Huifen’s logistics partners include Shentong and Post Small Package. No matter where you are, Huifen will always deliver the products to you on time.