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The chemical composition of both synthetic and natural crystals is silica. High-purity silica is referred to as “crystal”. Natural crystal is a transparent quartz crystal in hexagonal columnar form, with high hardness and strong reflectivity. Pure crystal is colorless and transparent; naturally pure crystals without impurities are almost unheard of. Most natural crystals contain bubbles and impurities, resulting in mixed textures. Synthetic crystal is produced by refining raw quartz sand through a series of processes, followed by precise cutting techniques and flawless polishing. The crystal is pure and transparent, compensating for the limitations of natural crystal. Synthetic crystal may contain metal elements such as lead, which enhances light dispersion and enhances its elegance. Due to the complex production process and advanced technology, some synthetic crystals are even more expensive than natural crystals. Both synthetic and natural crystals allow ultraviolet light to pass through, whereas ordinary glass does not.

After-sales service

If, upon receipt, you encounter any quality issues with the goods (not caused by human error or improper use), we will provide free returns or replacements without conditions! The following issues are not considered quality problems: personal preference, inappropriateness, discrepancy from expectations, absence of a certificate of conformity or QC inspection report, occasional bubbles the size of rice grains on the glass surface, and other problems caused by incorrect installation. Note: You can assemble the product according to your preferred style. Once the product is shipped, its quality and quantity are guaranteed; if there are quality issues, you may return it for a new shipment. There is paper box packaging available, and the quantity of packaging can also be customized according to customer requirements.