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          The factory has completed packaging before shipping, but there may be some bumps and scratches during transportation. If you are someone who prioritizes 100% perfection, please be cautious when ordering!

 This order can be shipped in one shipment.Promotional vehicles—custom decals can be tailored for private orders starting with 300 units.Contact us if you need it. "The black tire for spoked wheels is included by default when placing an order."

 

1. Does the vehicle still need to be assembled after delivery?

Answer: Yes, we send vehicles that are generally 85% semi-finished products, with most components already assembled. Due to industry practices and transportation regulations, some prominent components must be assembled by the customer after delivery, such as: pedals, seat cushions, handlebars, front wheels, etc.

2. Do you have an invoice, instruction manual, certificate of conformity, and warranty card?

Answer: There are no invoices, certificates of conformity, or warranty cards, so no warranty can be provided. The warranty terms are listed later; everyone can take a close look.

3. What is being shipped? How many days after payment will it be delivered? How many days after delivery will it arrive?

Answer: The default courier we use is Yunda Express. If you are in a region where Yunda cannot deliver, please contact our customer service. Bicycles are large items, so they need to be packed and boxed individually by the warehouse. Therefore, after payment, delivery usually takes about 48 hours. In most areas, delivery arrives within 3–5 days, while in some more remote areas it may take 5–8 days. Delays may occur due to factors such as weather or other unforeseen circumstances. After all, we are also customers for the couriers, and we cannot accurately predict shipping times. We hope you can understand!

4. Will there be wear and tear during transportation?

Answer: Since our bicycle is a large item, strict packaging measures have been taken before shipping. Due to the characteristics of products in this industry, minor scratches may occur due to impacts and wear during transportation. We hope you can understand this. If you are not satisfied, please consider purchasing again carefully.

5. Our store strives to achieve 100% customer satisfaction. If there are any mistakes, we apologize. We hope for mutual understanding and a pleasant transaction.

6. We do not accept returns or exchanges due to color differences in product images caused by different monitors.

Free Warranty Items and Periods
1》If the frame naturally cracks, loses welding, breaks, or fails within 1 year from the date of receipt, it will be replaced free of charge:
2》Front fork, handlebar, and wheel rim shall naturally crack, lose welding, or break within six months from the date of receipt, and will be replaced free of charge:
3> If the front, rear, and middle three sets of shafts and flywheel are found to be broken or detached, they shall be replaced free of charge within three months from the date of receipt.
Items Not Within Warranty:
1> The warranty period has expired
2》Brake lines, brake pads, handshift cables, saddle leather surface, inner and outer tires, and other wear-prone components are not covered by warranty.
3》Damage to components caused by improper use or maintenance by users, collisions, injuries, overuse, exposure to chemical substances, or other abnormal riding conditions:
4》Commercial taxis shall not be replaced:
5》Those who suffer damage to related parts due to the failure to replace easily damaged components in time will not receive free replacement:
6》Damages caused by unauthorized disassembly, modification, or replacement of components.
Dear buyers, please carefully review the warranty policy before placing an order. If you cannot accept it, please do not proceed with the purchase. Once you place the order, you agree to these warranty terms.