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★Product Quotation
1. The products have been listed at the competitive ex-factory price, typically based on the prices displayed on Alibaba’s website. All quotes are ex-factory prices and do not include shipping or any other costs. All payments are settled in RMB (unit: yuan).
2. Since toy materials can change frequently, please consult the Wangwang customer service before placing an order to get the latest price.

★ Payment Methods
1. Online payment is supported.
2. For bank transfers, please contact us to obtain the necessary banking details.

★ Shipping Instructions
1. Regarding shipping, if you choose express delivery, please contact us to confirm the carrier you prefer (Huitong, Zhongtong, Yuantong, SF Express, etc.). After paying both the payment and shipping fees, we will ship within 72 hours. In case of any special circumstances, we will notify you in advance.
2. Regarding logistics, the shipping fees are typically paid upon delivery, and the goods must be picked up at the shipping station. The shipping information can be provided by the customer themselves (please provide the澄海 shipping contact number), or we can select the most suitable option for you! (Note: We can only estimate the freight cost for the buyer; the actual amount will depend on the pickup amount. We can control the shipping time, but we cannot guarantee the arrival time at the shipping station. Please understand, thank you!)

★Delivery Standards
1. When picking up the goods, the buyer should carefully inspect them in front of the logistics company personnel. If the outer box is severely deformed, damaged, the sealing tape is broken or missing, or the sealing adhesive is incomplete, and there are clear signs of opening or unpacking, please open and count the items in person. Any discrepancies must be resolved through negotiation with the logistics company in person; if an agreement cannot be reached, do not take the goods away yet and contact us at the freight station for discussion. Otherwise, upon signing for the delivery, it will be considered accepted without any objections.
2. We ship for clients and handle the shipping procedures. The freight is paid upon delivery. If any damage occurs upon pickup, it can be compensated using the freight amount. It is generally recommended not to pay in advance.

★Sample fee
Whether the customer is for retail, wholesale, or gift orders, we treat all clients equally and do not provide samples free of charge. If a sample is indeed required, it will be sold at a price 20% higher than the retail price. The difference in cost can be refunded after the order is confirmed.

★After-sales Service
1. We do not accept returns in principle. However, in special cases—such as defective items or products that require return—we will deduct 20% of the product price! The shipping cost for returning the item shall be borne by the buyer. (Profits are extremely low! We do not offer replacement or reshipment services. For defective items, the manufacturer also returns 80% of the amount to us.) Please do not place an order if you cannot accept this condition!
2. Due to the unique nature of toy products, which cannot be compared to home appliances, all toy products sold by our company do not benefit from the three-guarantee policy. If any issues arise after use, our company shall not assume any responsibility. Within our capabilities, we will assist in resolving these issues, but all related costs shall be borne by the customer. Special products are handled according to the agreements reached between our customer service staff and the clients.


★ Disclaimer
1. All products we sell undergo strict inspection by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will have no issues upon delivery, while 2%-3% falls under the scope of exemption.
2. All goods issued by this business enterprise are brand new. Before shipment, we ensure that the product packaging is intact and clean, and the outer boxes are sturdy. However, during transportation, especially on long-distance routes, some products may suffer damage due to shipping conditions (such as minor scratches from collisions, or slight deformation of colored box packaging). The transportation is carried out by a third-party logistics company, which is beyond our control; we will not be responsible for any damage caused by transportation reasons. Shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions, and cannot be used as a reason for return.
3. Our toys are high quality at affordable prices—they offer great value for money. Some buyers report issues such as rough craftsmanship, defects, poor materials, or differences from expectations after receiving the items. However, these do not constitute quality problems. Nothing is perfect; please understand that some buyers may be too picky. Consider these factors carefully before purchasing, and feel free to ask us if you have any questions.
4. All dimensions are measured manually, and a 1–2 CM error is normal. All images are uploaded as actual photos; due to factors such as lighting and different monitors, there may be some color variations. Please understand.

This clause becomes effective automatically when the customer decides to order our products, and no separate signatures or seals are required from either party. If you do not agree with any of the above clauses, please consider carefully before confirming your agreement before ordering our products.
Product usage precautions:
1. The detachable small parts must be placed properly; never allow children to swallow them.
2. If there are batteries in the operation area that cause interference, please choose another area to operate.
3. Do not store near fire or in high-temperature, humid environments.
4. When the battery gets wet from water, thoroughly wipe off all the moisture.
5. The power switch must be turned off and the battery removed after each use.