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Regarding shipping

Purchased before 17:00 that same day will be shipped on the same day; purchases after 17:00 will be shipped the next day. If delayed in shipping due to special reasons, we will notify the buyer immediately. Please

Haidodo includes, thank you very much! To ensure that buyers receive satisfactory products, we carefully check all items before shipping to avoid any defects, and then pack them for delivery. Please rest assured.

For buyers with special requirements, please inform us in advance.

Regarding payments

Shipping will be arranged upon receipt of payment (for orders placed on the website via Alipay transaction or bank transfer). If the order requires production scheduling, please pay a 30% deposit first, and the remaining amount must be paid before shipping.

Regarding returns and exchanges

Please count the items in person with the shipping company staff when receiving the goods. If any items are missing, please have the shipping staff sign for confirmation. We will seek compensation from the shipping company and reimburse you for the missing items.

We do not support unconditional returns within seven days in principle. If a return or exchange is necessary, please contact customer service within 72 hours from the date of receipt, provided the item is not affected by resale, and the return shipping costs will be borne by the buyer.

Regarding stock shortages and replacement shipments

If the product is out of stock, our company will contact customers via Wangwang or phone to inform them of the shortage. If we cannot reach them, we will ship the item first. Those with out-of-stock items can request a refund or have it replenished in the next order. Wholesale profits are minimal, so no additional replacement will be provided. Thank you for your understanding.

Regarding transportation

The liability for damage caused by transportation reasons will not be borne by our company (it is recommended to choose logistics providers with insurance such as Deppon, Jiji, or Tiandi Huayu). However, we are obligated to make every effort to assist the customer.

To resolve this issue, our company will use well-packed cartons, add cushioning materials, and stack items tightly to prevent damage. Please (or the person receiving the goods on your behalf) be sure to

Check the quantity and appearance of the goods with the courier (this is your right), and if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

The transportation is carried out by a third-party logistics company, which is beyond our control. The shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions. We cannot guarantee the shipping time as you have estimated.

This is for reference only; it does not form part of the contract nor can it be used as a reason for return.

Regarding after-sales service

1. We do not accept returns in principle. If there are quality issues at the time of production, we can offer a swap, but the shipping costs will be borne by the buyer. After receiving the returned product, we will include it in the next order for the customer. If you cannot accept shipping it together with the next order, the shipping fees will be at the buyer’s expense! Please inform our旺旺 customer service before returning the item!!!

2. Due to the unique nature of toy products, which cannot be compared to home appliances, all toy products sold by our company do not benefit from the three-package policy. If any issues arise after use, our company shall not assume any responsibility. Within our capabilities, we will assist in resolving these issues, but all related costs shall be borne by the customer. Special products will be handled according to the agreements reached between our customer service staff and the clients.

3. The following conditions do not allow for returns or exchanges: products with damaged or incomplete packaging, missing accessories or related documents, repairs or modifications made without authorization, use or storage not in accordance with normal methods, and items that have exceeded the post-sale service period.

Regarding product quality

All products undergo multiple inspections during production, after childbirth, and before shipment. They are only shipped if they pass all checks. However, various uncertain factors may lead to loss of product functionality. Our company can only guarantee 98% reliability.

The pass rate is %; 2% falls under the exemption range.

Image and actual product

Over 90% of the product images are selfies, which can reflect the product accurately. However, due to factors such as lighting and shooting quality, there may be slight differences between the images and the actual products.

Factors such as changes in the market may cause the factory to adjust the color, packaging methods, and other aspects of products and outer packaging. Please refer to the actual situation. Most other best-selling products are also based on images from the official website, so there may be some differences.

There will definitely be some details or color differences. Those with strict requirements can contact our customer service to view the actual product video.

Additional Instructions

All products undergo strict testing before shipment. Due to the special nature of plastic toys, which cannot be compared with home appliances, all toy products sold by our company do not come with the three guarantees.

For policies, if any issues arise due to their use, our company shall not assume any responsibility. Within our capabilities, we will assist in resolving the issues, but all related costs shall be borne by the customer.

The quality assurance rate of products upon delivery is over 98%.

What we produce is not high-end items, not handicrafts, nor artworks. It is merely ordinary goods; for those who are perfectionist or have extremely high standards for products,
Please make a grand transformation and navigate around gracefully.

Please read the above terms carefully by the buyer, which become effective from the time of order placement. If you have any objections, please confirm with our staff before placing another order.

Where can I learn Rubik's cubes?

We have compiled a comprehensive collection of videos and learning materials for everyone to use. You can contact customer service to request online learning videos on the Rubik’s cube. If you have any questions, please follow the store and get in touch with us.

Hangzhou has magic and style