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【Note]: This factory specializes in cross-border product wholesale. We have complete certifications and a variety of styles. If you need more details or a large quantity of products, please contact customer service.
Buyer Instructions:
Our toys are high quality at affordable prices, truly worth the money. We offer better discounts for larger orders. Feel free to contact customer service for further details!!!
1. Return or exchange
Starting from the date of receipt for self-delivery, returns are accepted within 7 days. The return shipping costs must be borne by the buyer. Since damage may occur due to the return shipment, refunds will be given at 80% of the original price!!! Return conditions: If the product fails to function as expected due to its own quality issues, we will provide a replacement or refund, but the shipping costs incurred will be the buyer’s responsibility. The following reasons cannot lead to a return: 1. Not a product from this store; 2. Incomplete packaging or accessories (the packaging and accessories can be damaged but must not be missing. If any issue is found during sale, please put the product back in its original packaging to prevent loss of accessories).
2. Product Quality
Since it is wholesale, the quantity shipped is very large. We can only randomly inspect the quality and appearance of individual products; it is impossible to check every item for any minor defects. Potential issues may include:
1. Wrong product shipped: The warehouse colleague checked and verified the order twice from receiving the order to shipping, but it is still possible that a wrong product is shipped sometimes. You can try selling it. The products on Alibaba are generally easy to sell. If there is a price difference, please contact customer service to refund it.

2. Product quality issues: Most problems can be resolved through simple methods such as replacing the battery, adjusting the battery placement, or fixing the wire connections. It is important to know how to repair toys when selling them. Some spare parts for products can be repaired, and we will provide those parts; for detailed information, please contact customer service.
3. Packaging damage caused by shipping and logistics: We will use double-layer packaging, cushioning materials, and compact stacking methods to prevent damage. The transportation is handled by a third-party logistics company, which is beyond our control. We will not be responsible for any damage due to transportation reasons. Please check the boxes in front of the logistics or courier!! Shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions. This cannot be used as a reason for return, but we will do our best to assist customers in resolving issues caused by logistics and couriers.
[All products undergo multiple inspections during production, after delivery, and before shipment, and are only shipped if they pass completely. However, various uncertainties may lead to loss of product functionality. Our company can only guarantee a 98% pass rate; 2% falls under the exemption scope.]
<t_IXXX>The buyer is requested to be aware of the above. Ordering our products means accepting the above statements.</t_IXXX>
By default, it is packaged in bags. If you need other packaging and accessories, please contact customer service!
Due to varying styles, sizes, and weights, the actual shipping cost is not consistent with the cost submitted when placing the order. The shipping cost for the order is not the actual cost; customers should contact customer service to obtain the actual shipping cost.
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