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II. Shipping Instructions

1. Regarding shipping, our store supports Baisi Express. If you need another shipping method, please contact us. The payment including both the price and shipping fees will be made, and we will ship within 72 hours. In case of any special circumstances, we will notify you in advance.
2. Regarding logistics, the shipping fees are typically paid upon delivery, and the goods must be picked up at the shipping station. The shipping information can be provided by the customer themselves (please provide the澄海 shipping contact number), or we can select the most suitable option for you! (Note: We can only estimate the freight cost for the buyer; the actual amount will depend on the pickup amount. We can control the shipping time, but we cannot guarantee the arrival time at the shipping station. Please understand, thank you!)

III. Receiving Standards

1. When picking up the goods, the buyer should carefully inspect them in front of the logistics company personnel. If the outer box is severely deformed, damaged, the sealing tape is broken or missing, or the sealing adhesive is incomplete, and there are clear signs of opening or unpacking, please open and count the items in person. Any discrepancies must be resolved through negotiation with the logistics company in person; if an agreement cannot be reached, do not take the goods away yet and contact us at the freight station for discussion. Otherwise, upon signing for the delivery, it will be considered accepted without any objections.
2. We ship for clients and handle the shipping procedures. The freight is paid upon delivery. If any damage occurs upon pickup, it can be compensated using the freight amount. It is generally recommended not to pay in advance.
4. After-sales Service

1. We do not accept returns in principle. If there are quality issues at the time of production, we can negotiate a replacement, but the shipping costs will be borne by the buyer. After receiving the returned product, we will include it with the replacement when the customer places the next order. If you cannot accept shipping the replacement together with the next order, the shipping fees will be at the buyer’s expense! Please inform our旺旺 customer service before returning the item!!
2. Due to the unique nature of toy products, which cannot be compared to home appliances, all toy products sold by our company do not come under the three-guarantee policy. If any issues arise after use, our company shall not assume any responsibility. Within our capabilities, we will assist in resolving these issues, but all related costs shall be borne by the customer. Special products are handled according to the agreements reached between our customer service staff and the clients.
3. The following conditions do not allow for returns or exchanges: products with damaged or incomplete packaging, missing accessories or related documents, repairs or modifications made without authorization, use or storage not in accordance with normal methods, and items that have exceeded the post-sale service period.

5. Product Precautions

1. The detachable small parts must be placed properly; never allow children to swallow them.
2. If there are batteries in the operation area that cause interference, please choose another area to operate.
3. Do not store near fire or in high-temperature, humid environments.
4. When the battery gets wet from water, thoroughly wipe off all the moisture.
5. The power switch must be turned off and the battery removed after each use.

6. Disclaimers

1. All products we sell undergo strict inspection by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the products will have no issues upon delivery, while 2%-3% falls under the scope of exemption.
2. All goods issued by this business enterprise are brand new. Before shipment, we ensure that the product packaging is intact and clean, and the outer boxes are sturdy. However, during transportation, especially on long-distance routes, some products may suffer minor damage due to shipping conditions (such as slight scratches from collisions or slight deformation of colored box packaging). The transportation is carried out by a third-party logistics company, which is beyond our control; we will not be responsible for any damage caused by transportation reasons. Shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions, and such delays cannot be used as a reason for return.
3. Our toys are high quality at affordable prices—they offer great value for money. Some buyers report issues such as rough craftsmanship, defects, poor materials, or differences from expectations after receiving the items. However, these do not constitute quality problems. Nothing is perfect; please understand that some buyers may be too picky. Consider these factors carefully before purchasing, and feel free to ask us if you have any questions.
4. All dimensions are measured manually; a deviation of 1–2 CM is normal. All images are uploaded from actual photography; due to factors such as lighting and different monitors, there may be some color differences. Please understand.



Price Description
Under normal circumstances:
Striked price: The marked price may be the sales guideline price of the product or a previously displayed selling price, and is not the original price. It is for reference only.
Unmarked price: The unmarked price is the listed selling price of the product on Alibaba China site. The actual transaction price may vary depending on the promotion the product participates in or due to users using coupons, and it is subject to the price on the order settlement page.
In the pre-heat mode of the event:
Marked price: The marked price is the selling price of the item during the current promotional pre-launch phase, not the original price. The actual transaction price may vary due to users using coupons, etc., and the final price will be based on the price shown on the order settlement page.
Unmarked price: The unmarked price may be the promotional price of the product for an upcoming event. It is for reference only. The actual transaction price during the event may vary due to factors such as users using coupons, and the final price shall be based on the price on the order settlement page during the event.
<t_XXXXXXXX>Note: The above description is only applicable when making price comparisons. If the seller provides a separate explanation for the marked price, the seller’s statement shall prevail.</t_XXXXXXXX>



 

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Generally: Striked Price: The marked price may be the sales guideline price of the product or a previously displayed selling price, and is not the original price. It is for reference only.
Unmarked price: The unmarked price is the listed selling price of the product on Alibaba China site. The actual transaction price may vary depending on the activity participation or user use of coupons, and is subject to the price on the order settlement page. During pre-event preparation: Marked price: The marked price is the listed selling price of the product in the pre-event preparation phase, not the original price. The actual transaction price may change due to user use of coupons, and is subject to the price on the order settlement page.
Unmarked price: The unmarked price may be the promotional price of the product for an upcoming event. It is for reference only; the actual transaction price during the event may vary due to users using coupons, etc. The final price shall be based on the price on the order settlement page during the event. *Note: The above explanation is only valid when making price comparisons. If the merchant provides a separate description for the marked price, that description shall prevail.

Price Description