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Product Rework:

1. If there are quality issues with the product (under the condition that it is not damaged by human error), the buyer can accumulate the defective items until a certain quantity is reached, and then request a full replacement at once. The replacement product can also be sent back together with the next order.

2. For the products that require revision, please fill in the details accurately (specify the contact person's name, address, phone number, and the specific issue with the product). We will return the products to you based on the contact address you provide.

3. Our side is not responsible for the return shipping costs, and the customer must pay these costs themselves.

Exchange issue:

1. Different products all have corresponding warranty periods (usually ranging from 3 months to 1 year). If quality issues occur within the warranty period and it is not caused by human damage, new units can be replaced (depending on the extent of physical damage to the product). The warranty duration is indicated by the label attached

The validity period shall be based on the warranty label on the product (Note: During the warranty period, please keep the warranty label clear, intact, and free from any damage caused by humans).

2. Out-of-stock products for customers. If returns or exchanges are required (the prerequisite for returns or exchanges is that the goods must remain intact with no signs of damage or wear), customers must contact our staff within 15 days after receiving the items to resolve the issue. If the specified time limit is exceeded, and there are no quality problems with the product, returns or exchanges will not be accepted.

3. Damage caused by human action or damaged packaging; no return or exchange is allowed, but special cases can be discussed.

4. The buyer received the product and found issues (such as incorrect model number, missing accessories, etc.). Please contact us within 24 hours after receipt.

Transaction Instructions

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1. If you purchase a small number of individual items, you can directly place the order and send the payment to Alipay. There is no need for notification; the shop owner will ship the items promptly based on the information you provided. If the shipping cost is insufficient, the shop owner will inform you online to cover the remaining cost before shipping.

2. If you need to purchase multiple items, please contact the shop owner to adjust the shipping fee. When purchasing multiple items, they will be shipped together (without exceeding the weight limit), and only one actual shipping fee will be charged.

3. The shop owner cannot be online on WeChat Moments for 24 hours, so you can directly send messages via WeChat Moments, QQ, or the message center. We will respond promptly once we are online. If you need urgent assistance, you can call us directly; the phone number is on the homepage of this store.

4. If you selected regular postage, please wait patiently. Generally, it will arrive across the country in about 7–14 days after shipment; if it hasn’t arrived after 30 days, you can check the status.

5. Generally, our store ships using Yuantong and Huitong services. If you need delivery to other areas or prefer another shipping method, please contact us in advance for coordination.

6. If there are any issues before the customer makes a purchase, please try to contact us by phone. We can respond quickly to your phone inquiries. Due to the large number of customers online, we may not have enough time to answer complex technical questions online. If you notice any problems after receiving the product, please contact the seller promptly, and we will handle after-sales issues as quickly as possible! You can also leave a message online or via phone!
 
7. Please read all details carefully before purchasing. If you have any questions, consult the seller before ordering. Do not complain after receiving the goods that they are not as good as expected, and do not cause trouble to the seller.

8. The buyer should provide accurate information

Shipping address, recipient, and contact information. Any losses incurred due to incorrect shipping details that result in the failure to deliver or delay of the goods shall be borne entirely by the buyer.

9. The buyer should first have the staff of the logistics (post office, trucking, courier, etc.) unit open and inspect the goods on the spot. After confirming that the quality and quantity of the items are correct, the buyer can sign for delivery. Signing for delivery indicates that the item has been delivered and accepted by the buyer; a signature by someone else is equally valid. If there are issues with the quantity or quality of the items, the buyer should request the logistics company to provide a valid certificate, take photos of the scene, and contact our store promptly. Our store will handle the situation as appropriate.

10. Warranty and After-sales Service (Five-Star)
If any quality issues occur within 3 days from the date of receipt, please contact the shop owner promptly. Our store will waive the return shipping fees to replace the product with a new one for the buyer. If quality issues arise within 3 months, both parties shall bear their own shipping costs. After 3 months, the buyer is responsible for the return warranty shipping costs.

With integrity at the core, starting from customer requirements

Based on trust, the client was finally satisfied.