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About the images

All images on TOPOT are taken in real life. Due to differences in lighting and monitors, there may be some color variations in the products. Please choose carefully if you cannot accept these color differences to avoid transaction disputes. Such issues cannot be used as reasons for negative reviews or complaints. If a negative review is given due to such problems, we will appeal to Alibaba. We appreciate your understanding!

Regarding delivery

Please sign for the goods and check the products upon receipt by the courier. If there is any damage, please contact us promptly. If you do not check the products upon receipt or report any issues with the item within 24 hours and request a return or exchange, the return shipping cost will be on you. Thank you for your understanding.

Regarding shipping

We offer immediate delivery. The shipping time is typically within 48 hours after payment (except during promotions). If you haven’t received the item after 10 days, or if you have questions about the product after receiving it, please contact our online customer service immediately!

1. Customers from Jiangsu, Zhejiang, and Fujian can typically receive the goods about 2 days after shipment.

2. For customers outside Jiangsu, Zhejiang, and Fujian, shipments typically arrive in about 3–4 days. After delivery, the courier company will notify you to collect the items.

3. Customers in remote areas, please contact our online customer service to cover the shipping difference. If no compensation is provided, please cancel the order and no shipment will be made. Thank you for your cooperation!

Regarding returns

7-day no-questions-asked return policy, but you must ensure the returned item has not been used and does not affect our second sale. If the return is due to personal reasons (not product-related), the shipping cost will be on your account. Additionally, if the returned item is damaged during transit or the packaging box cannot be reused, we will deduct the corresponding fee from your payment. We hope you understand!

Our store uses Yunda Express for shipping. For larger orders, logistics will be used for delivery. For details on shipping costs, please contact customer service. Online shopping inherently requires shipping. Please ensure the package is intact upon receipt, and that the quantity and condition of the items inside are correct. (If the delivery driver is not allowed to open the package before receipt, you may open it after receiving it. If any issues arise, return it directly with the courier.) For large clients, logistics options are available. For more information, please contact customer service.