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Special reminder: The materials used in our products are New Zealand pine, not inferior wood chips or third-party brands. There is no wood shavings at the edges or corners, so you can play with confidence. There are imitation low-quality products on the market that are not produced by us, packaged in leather boxes—very suitable for e-commerce, and can be shipped directly with an order!

【Regarding Shipping】: All our products can be shipped via express or freight services. The shipping cost is determined based on weight and destination. For customers ordering in bulk or in full cases, logistics shipping is available. All logistics shipments are sent to Yiwu for transfer across the country. The transfer fee in Yiwu and the shipping cost to your location are settled upon delivery and pickup.
【Batch Order Requirements】Our products support mixed orders, including one-item distribution and micro-supply orders. Shipping will occur within 24 hours after payment is received.
【Price Policy】On our website, the prices are ex-factory wholesale prices (i.e., price on delivery to the factory, excluding taxes and shipping), clearly marked!
【Regarding Shipping】When placing an order in our store, the shipping cost will be automatically calculated by the system. Please contact customer service after ordering to confirm the shipping method and get the exact cost! For regions like Jiangsu, Zhejiang, and Shanghai, logistics, express delivery, or express shipping services are available, with similar prices. You can choose the one you prefer. The shipping time is affected by factors such as distance, weather, transportation conditions, and shipping method. The estimated time is for reference only! Due to our large volume of shipments and diverse products, there may occasionally be shortages of certain items. If any are unavailable, customer service will contact you via Wangwang or phone to arrange a replacement or negotiate a solution. We apologize for any inconvenience caused.
【Regarding Delivery】Please carefully check the surrounding area of the package upon receipt. If you notice severe deformation or damage to the outer box, broken or missing sealing tape, incomplete sealing adhesive, or clear signs of opening or unpacking, please unpack and inspect the goods in person!!! If any shortage or damage is found, please resolve it through negotiation with the logistics provider on site. If a resolution cannot be reached, do not take the goods away yet; contact us at the freight station for further discussion. Otherwise, acceptance of the goods will be considered without any objections after signing for delivery.
【Regarding After-sales Service】Our company operates as a factory store, and all products have been tested. However, it is impossible to guarantee that there will be no defects. Additionally, the rough handling during shipping also plays a significant role, which may lead to some damage. We promise that if you receive any damaged or defective items, you can request a replacement. Please read the above information carefully before purchasing; if you proceed with the purchase, it indicates your agreement with these terms!