internet celebrity pink feather christmas tree 45cm package mini desktop decoration christmas decoration mini christmas tree

Friendly reminder: 

The price of this product is the factory price; there is not much profit margin, and negotiations are not accepted. We appreciate your understanding. Due to its good value for money, there may sometimes be shortages in stock. Please contact customer service before purchasing to check if it is available, so as not to waste your time. Thank you for your understanding.

Shipping cost issue

If the purchase amount is small, shipping by courier can be provided; if it is large, logistics services may be used. The costs of both courier and logistics are borne by the buyer, and the seller does not bear any expenses.

Shipping Instructions

Our factory has a large inventory of products, but due to numerous export and domestic orders, there is a possibility that some items may be out of stock after ordering. Therefore, it is normal for delivery to take two to three days; we will try our best to arrange early delivery. If available, we will aim for same-day delivery; for those unavailable items, they will be prepared within three days. Please understand! For large-scale orders, the delivery timeline and payment methods need to be confirmed through discussion with customer service.

Solution to stock shortage issue: First, we will contact the shipper, inform them about the reason for the shortage, and obtain their consent to change the style or color, etc. If no contact is possible with the shipper, it is assumed that the goods will be shipped once all items are available, which generally takes no more than three days.

Delivery Acceptance Instructions

Please ensure the buyer signs the package in person when receiving it, after verifying that everything is correct. If any discrepancy in quantity or damage is found, please seal it back as it was and refuse to sign. Contact the seller immediately in front of the courier, and it can be returned after your confirmation. Once signed for, we shall not assume any responsibility. Please note this applies equally to issues arising after someone else signs for it; therefore, it must be signed by you personally!

Damage: The responsibility for damage caused by transportation will not be borne by our factory. (It is recommended to choose logistics services with insurance, such as DePang or Jiji). However, we are obligated to do our best to assist customers in resolving this issue. Our factory will use double-layer packaging, additional cushioning materials, and compact stacking methods to prevent damage. Please (or the person receiving the goods on your behalf) carefully check the quantity and appearance of the items together with the courier (this is your right). If the quantity is incorrect or the items are damaged, please have the courier sign to confirm.
Issue 1: The delivery person refuses to open the package together for inspection
Solution: After receiving the delivery note, keep it safe and return it to the courier only after checking it thoroughly.
Question 2: The delivery personnel refused to sign to confirm the missing quantity
Solution: All you need to do is write down his phone number and name.
Please read the above content carefully, as it is very important to you. If you are unable to carry out the aforementioned actions, we will be very sorry for any issues that arise, but we are powerless to help.
Return & exchange: Return conditions – If the product fails to function as expected due to inherent quality issues, we will provide a return or replacement, but the shipping costs associated with this will be borne by the buyer. For other reasons such as poor sales performance or not meeting expectations, we will not offer a return or exchange!
Product quality: All products sent out by our factory undergo multiple inspections during production, after completion, and before delivery. Only those that pass all checks are shipped. However, various uncertain factors may lead to loss of product functionality. Our factory can only guarantee a 98% pass rate; 2% falls under the exemption scope.
Image and actual product: Over 95% of the product images are selfies, which reflect the product accurately. However, due to factors such as lighting and shooting quality, there may be slight differences between the images and the actual product. Due to market changes, the factory may adjust the color of the product and packaging, as well as the packaging method, so please refer to the actual items.
Other: What we produce is not high-end items, not handicrafts, not artworks, nor electrical appliances. It is children's educational toys. Perfectionists or those with strict product requirements, please switch to a more elegant approach.
The transportation is handled by a third-party logistics company, which is beyond our control. The shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions. The shipping time we provide to you is for reference only and does not form part of the contract, nor can it be used as a reason for return.
Please read the above terms carefully by the buyer, which become effective from the time of order placement. If you have any objections, please confirm with our staff before placing another order.