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All products in this store are real photos; the items come with detailed descriptions (material, size, weight, etc.), so please feel free to purchase with confidence!

1. Product Description: Our store specializes in Christmas, Halloween, and seasonal items. Most products are designed with cost-effectiveness in mind, but customer requirements and expectations vary. Seasonal festive products also have their unique characteristics, and we cannot guarantee perfection for every item. Due to mass production, minor defects may occur, but they will not affect your use. If there are serious quality issues, we will promptly resolve them for you. Please consider carefully before purchasing items with minor flaws! For special packaging needs, please confirm with customer service first and note it during ordering.

2. Color and size specifications: Variations in product color and hues may occur due to differences in the background, lighting, and screen resolution of the computer monitor. These variations are beyond control and not considered quality issues. The product should be viewed based on its actual appearance. Those who are concerned about color differences and minor defects are advised to carefully consider before placing an order. All products are made partially by hand and partially by machine, and sizes are measured manually, so some errors are normal. Due to the diversity and irregularity of festival products, please choose carefully, pay attention to dimensions and product descriptions, and consult customer service in advance if you have any questions.

3. Regarding shipping: After the buyer pays for the order, we will ship within 48 hours (two days). If the item is out of stock, we will contact you by phone or WeChat. All shipped products must be listed on the list; if not, please note it in the remarks. For custom products, the delivery time shall be based on the agreement between both parties.

4. Shipping and Logistics: For small purchases, shipping is defaulted to Yuantong. For large items, express delivery or small logistics providers are used. For bulk goods that require shipping by logistics company, please contact customer service to clarify details so that your goods can be delivered at the nearest location in the shortest time possible. A serious note: neither shipping nor logistics services are under our control. Please do not use dissatisfaction with service attitude or delivery time as a basis for evaluating us.

5. Regarding signature for delivery: Please ensure that you sign for the goods in person when they arrive. If it is signed by family members, friends, or a security guard, it shall be considered as your own receipt. Please open and inspect the goods on the spot before signing. If any damage occurs to the goods during transportation, please directly verify, claim compensation, or refuse to sign for them.

6. Regarding after-sales service: If there are any issues with the product within seven days from the date of receipt, please contact us promptly. We will provide a response regarding replacement or refund; no further action will be taken after this period. For orders placed by online sellers and offline wholesale customers in bulk purchases, if some products have quality issues, we can offer replacement services for those defective items.

7. Regarding feedback: Your insightful comments are our relentless motivation to move forward. If you are satisfied with the products and feel happy, please give us positive reviews. Should any issues arise, please contact our online customer service promptly, and we will provide you with after-sales support. Your satisfaction is our goal!