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The factory can provide various ceramic products, including custom-made ceramic vases and planters, as well as logo products. Products can be designed and manufactured according to different requirements. Better prices for larger quantities. Welcome to visit the factory.
Pre-sales consultation
The two parties have agreed on the customized product model, quantity, design requirements, and quality standards. We will provide you with a quote as soon as possible.
Custom production
After confirming the quantity and quality of the products, production begins. Due to differences in quantity and quality, the production timeline and cycle will also vary; please consult customer service for details.
Product Color
All products are photographed in real life, but due to the presence of many ceramic illuminated surfaces, lighting can be challenging. Additionally, differences may occur between the actual product and the photos due to individual eye displays and display resolution. It is recommended not to shoot if color accuracy is crucial. Weight and dimensions are described in detail (normal errors are acceptable).
After-sales Guarantee
1. Safe packaging method
Due to factors such as different product materials, some products require cardboard assembly or wooden frames. Please refer to the packaging received. For special requirements, please consult customer service first to discuss the standards.
2. The shipping time scenarios are as follows
Items in stock will be shipped within 72 hours (timeline is not guaranteed during major promotions). For bulk orders and custom items, delivery times are subject to confirmation via customer service.
3. Shipping Methods
Small orders and samples are shipped via courier (please contact customer service through SF Express; shipping fees are paid by the recipient). Shipping starts with one box. Available logistics providers include (Yimidiye, Zhongtong Express, Yunda Express, Aneng Logistics, specialized logistics, etc.). For designated logistics services, please contact customer service.
4. Damage compensation
Within 48 hours after receipt, please send the packaging box, shipping label information, and item together to us for free replacement (if a refund is required, only the product cost will be refunded, not the shipping fee). For export orders, please provide feedback during the domestic stage.