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(Qingdao) company's eyelashes beauty 13yr.
Contacts ren xiangdong Chat
Mobile 86-13061460790
E-mail 1262376066@qq.com
renk010730
Q1: What is the minimum order quantity for these false eyelashes? Can orders be mixed?
A: Hello, the minimum order quantity for the Fluffylash欧美 dense hair standard product is 100 pairs. Mix orders of different styles within the same series are allowed, with a minimum of 1 box per style. If you have custom requirements, the OEM minimum order quantity is 100 boxes. Please let me know your procurement needs, and I will provide you with a customized quote.
Q2: How long does it take to ship the available items? What is the delivery time for custom orders?
A: Hello, we have 150,000 pairs of this product in stock. Orders paid before 16:00 on the same day will be shipped within 48 hours. Shentong Express is used by default, and large items can be sent via specialized logistics. For custom orders, sample production takes 3 days, and bulk production can be delivered within 7 days. For urgent orders, priority production scheduling is available, with delivery in as fast as 5 days.
Q3: Can we offer OEM/ODM customization? What customization services are available?
A: Hello, we are a raw material factory that provides full-process support for OEM/ODM customization. The services we can offer include:
Material / Length / Coil shape customization (80D/100D/200D/300D..., full specifications available from 8 to 26 mm)
Custom packaging (color box / card packaging / OPP bag, with your brand logo available for printing)
Customized exclusive styles – mold creation and sample production can be completed in 3 days.
We can provide Amazon-compliant packaging for direct listing and sales.
Q4: Can we get samples for testing first? How is the sample fee calculated?
A: Hello, we fully support sample testing. You can directly purchase the sample link from the store. Samples can be ordered starting from 1 box, with a sample fee of 9 yuan including shipping. After the sample is confirmed, the sample fee can be deducted from the bulk order, eliminating any trial costs. If you need multiple styles of samples, I can send you a sample package to test all styles at once.
Q5: How much is this false eyelashes? Are there discounts for larger quantities?
A: Hello, we offer direct supply from the factory. All products are available at stepped wholesale prices—the larger quantities result in even lower prices. The specific prices are as follows:
1 box: 9.5 yuan per box
500 pairs: 9 yuan per box
1000 pairs: 8.8 yuan per box
2000 and above: 8.5 yuan per box
If your purchasing volume increases or you have a need for long-term cooperation, I can apply for a special cooperation price for you, which is even more favorable than the standard wholesale price.
Q6: Can you provide the relevant qualifications for foreign trade exports?
A: Hello, we are a legitimate false eyelashes manufacturing factory with complete foreign trade export qualifications. This includes business license, production permit, quality inspection report, CE certification, and FDA certification. We can provide all necessary customs clearance documents. We also support listing on Amazon, independent websites, and cross-border e-commerce platforms, and can assist your clients with factory inspections.
Q7: What is the shipping method? How long will it take to arrive? Is it possible to send on your behalf?
A: Hello, domestic orders are sent via Shentong Express by default, with normal delivery time of 3–5 days; for bulk wholesale items, dedicated logistics services can be used, offering lower shipping costs and a delivery time of 5–7 days. For cross-border orders, we can handle international shipping on your behalf, supporting UPS/DHL/FEDEX/Postal small parcel service, as well as delivery to your domestic warehouse or freight forwarder warehouse. Both one-time and bulk shipments are supported.
Q8: What is the payment method? Is an extended payment period available?
A: Hello, standard orders can be paid via Alipay, WeChat, or bank corporate transfer. They can also be processed through the 1688 platform's guaranteed transaction service to protect both parties' rights and interests. For long-term cooperative high-quality existing customers, you may apply for an extended payment period. For details on the payment terms, please consult your dedicated account manager.
Q9: Does the product come with after-sales support? What if there are quality issues?
A: Hello, all our products undergo 3 quality checks before leaving the factory and a thorough inspection before shipment to ensure no quality issues. If you discover any quality problems or mistakes after receiving the goods, please provide photos/videos within 24 hours. We offer unconditional returns and exchanges, and we will cover all shipping costs, with no after-sales risks.
Q10: What is the production capacity of your factory? Can bulk orders be delivered on time?
A: Hello, our factory has 10 years of experience in producing false lashes. We have three production workshops, producing 100,000 pairs of false lashes per day. We use fully automated production lines combined with manual quality inspection. 100% of bulk orders are delivered on time. Cross-border retailers and e-commerce businesses that have partnered with us can attest to this—there have never been any delays in delivery, so you can rest assured.
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