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1, support mixed approvals; the amount must be sufficient200Price, or when the product reaches the minimum quantity5One; it can be added to mixed comments, usually.500About the price, one batch is sold. Below this amount200For orders from Yuan, we have the right not to ship them.
2. If a shipping company is specified, please note the shipping company’s pickup address and phone number in the order details. For orders without a specified shipping company, we will arrange shipping for you, but we cannot guarantee that the pickup point is close. The shipping must be self-pickup, and different shipping companies have varying pricing standards. We are not responsible for any costs related to shipping. It is recommended that customers find a dedicated shipping company from Chenghai to their destination. Chenghai is already one of the most developed logistics centers in the country. We are not involved in the logistics industry and do not understand the underlying rules of logistics. Our experience in logistics is for reference only, and we are not liable for any issues arising from shipping.English:Unexpected”!
3. Generally after payment1-2Delivery will be around that time. Due to the large variety of items, packing is quite complicated, and the matching process requires a huge amount of work. Please understand each other. We will arrange the warehouse to help you arrange and ship them as soon as possible!
4. For items out of stock that require notification, please note them in the order message.English:Please notify me if the item is out of stock”!
5. Regarding after-sales issues, please receive the goods.24Within one hour, verify the quantity and quality of the items. If any issues are found, promptly inform customer service for resolution. Please ensure to check the quantity and quality of the goods in person, as well as whether the packaging is intact. If there are any missing or damaged items, contact our customer service immediately before signing for delivery for confirmation. If no inspection or signature is taken, we shall not be liable. Please exercise your rights as a consumer! Protect your own interests! Our products are fragile; if they are damaged during transportation and cannot be repaired, we will provide a free replacement product or a repaired accessory. However, the costs associated with the replacement product or accessory will be borne by the buyer. The probability of damage is very low, and we will do our best to package them properly to prevent damage. Please accept this order again!
6. Products from different batches may sometimes have differences in patterns or colors, depending on the actual receipt. We do not support using a magnifying glass to view women or a microscope to examine products. If you are a perfectionist or a buyer with a preference for physical stores, please avoid this and be kind to yourself by not taking photos. Thank you. All our items are handmade; minor flaws and scratches are not considered quality issues. If you still want to check for small scratches using a reflective surface, we recommend visiting a physical store for selection and purchase. We are sorry for this. We value every review you provide; please do not give scores below five easily! Any behavior of giving low scores without effective communication is harmful to both of us. If you are not satisfied with our products or services, please contact our customer service first. We will definitely provide you with a satisfactory solution as soon as possible. We hope you will not give low scores impulsively—please give a full five stars! All of us at the store will work hard for this.
7. Regarding returns and exchanges: ① Returns due to quality issues: If the buyer needs to return the product due to personal reasons, the damage caused by shipping the returned item back will result in significant losses, and the price will be based on the original cost.8Refund for overages1We do not offer return or exchange services for products with quality issues for one month. If we are unable to help, you may contact our customer service. Note: (The buyer is responsible for the return shipping cost. For items with free shipping, we will charge the shipping fee at the time of delivery). ② Return or exchange for quality issues: When the cumulative weight of product quality problems reaches...20 KGThe shipping costs for the return shipment shall be borne by this store (for details on whether to send via express mail or logistics, please contact online customer service). If you wish to return the item early instead of following the weight requirements, the return shipping costs will be borne by the buyer. ③ In case of damage during transportation: Please ensure to inspect the package upon receipt in front of the logistics or courier staff. The cardboard box is elastic, while the plastic toys are not, so there may be damage to both the outer packaging and the contents. Please verify everything before signing for delivery. Product5%The damage falls within normal limits; we will provide a service to send replacement parts for a new order, but not a separate replacement item. Shipping is handled by a third-party logistics company, which is beyond our control. Shipping time is affected by various factors such as weather, vehicle arrangements, and traffic conditions, and cannot be used as a reason for return.
All remarks and explanations included in the mixed comments are owned by this site. If you have any questions, please contact the online customer service.