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Product Name: Sofa Panda Fan / Three Steps

Product packaging: color box

Packaging quantity: 120 pieces

Product dimensions: 9.5*9*23 CM

1. Generally, shipping takes about 1–3 days after payment. Due to our extensive product range, packing is quite complicated, and the sorting process is very demanding. Please understand each other; we will arrange for the warehouse to sort and ship it for you as soon as possible!

2. For items out of stock and requiring notification, please note “Please notify me if the item is out of stock” in the order message!

3. Regarding returns and exchanges: ① Returns due to no quality issues: If the buyer needs to return the product due to personal reasons, the damage caused by the return shipping will result in significant losses, and the refund will be 60% of the original price. We do not offer returns for no-quality issues after more than 1 month. If it is truly impossible, please contact our customer service. Note: (The buyer is responsible for the return shipping costs. For items with free shipping, we will charge the shipping cost at the time of delivery). ② Returns due to quality issues: If the total weight of the product with quality problems reaches 20KG, the shipping costs for the return will be covered by this store (please contact online customer service to determine whether to send via express or regular mail). If you wish to return the product early beyond the weight requirement, the shipping costs shall be borne by the buyer. ③ Damage during transportation: Please check the package carefully in front of the logistics or courier staff when receiving it. The box is elastic, while plastic toys are not, so there may be damage to both the outer packaging and the contents. Please verify the goods before signing for delivery. 5% damage to the product is within normal limits, and we will provide a service to replace parts for a new order, but not a separate replacement. The transportation is handled by a third-party logistics company, which is beyond our control. Shipping time is affected by weather, vehicle arrangements, traffic conditions, and other factors, and cannot be used as a reason for return.

4. Products from different batches may sometimes have differences in patterns or colors, depending on the actual receipt. We do not support using a magnifying glass to look at women or a microscope to examine products. If you are a perfectionist or a buyer with a preference for physical stores, please avoid this and be kind to yourself by not taking photos. Thank you. All our items are handmade; minor flaws and scratches are not considered quality issues. If you still want to check for small scratches using a reflective surface, we recommend visiting a physical store for selection and purchase. We are sorry for this. We value every review you provide; please do not give scores below five easily! Any behavior of giving low scores without effective communication is harmful to both of us. If you are not satisfied with our products or services, please contact our customer service first. We will definitely provide you with a satisfactory solution as soon as possible. We hope you will not give low scores impulsively—please give a full five stars! All of us are working hard for this.

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