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1. Concerns regarding purchases: Our company has activated Alibaba Trade Platform and paid the security deposit to Alibaba. To protect consumers' rights and interests and alleviate your worries, you can purchase our products with confidence.
2. Regarding logistics: Since most of the company’s products are large items, we generally use the logistics services we have long-term partnerships with to deliver them to various locations, rather than express delivery (except for samples). Before shipment, we will help arrange the logistics and inform the customer about the specific delivery details.
3. Shipping costs: As the goods and destinations vary, the shipping fees also differ; please contact us for details. The payment can be made upon delivery.
4. Regarding delivery: When receiving the goods, please confirm the quantity of the products. If it does not meet the order requirements, please contact us immediately by phone.
5. Payment methods: Alipay is highly recommended. Users who cannot use Alipay may contact us to switch to bank transfer.
6. Regarding reviews: If you are satisfied with our product, please give us positive feedback. We will continue to strive to serve customers. If you have any concerns, please let us know—we aim to meet your expectations.
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