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Max 5MB per image
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Contacts GRACE DONG Chat
Mobile 86-15925972757
E-mail 869595586@qq.com
15925972757
WhatsApp 15658639991
Shopping Instructions
1 Regarding customization:
● If you are a store customer or a gift customizer, please contact online customer service if needed
● The custom logo version has a separate fee of 100 yuan for single color and 200 yuan for dual colors, etc. Laser engraving costs 1–2 yuan per unit depending on size.
① No price negotiation; clear logo images must be provided, and the layout should be sent to customer service for confirmation.
② Customized gifts and products with a logo cannot be returned or exchanged; please be aware of this.
2. Regarding Logistics:
● Customers can specify their logistics provider; if not specified, Yunda Express or Deppon Logistics will be used by default.
● Items within 10 KG are generally sent via Zhongtong, Shentong, Cainiao, Debang Express/Logistics/Express Delivery, etc.
3. Regarding shipping costs:
● The quotation does not include shipping or taxes. Please note that shipping costs are provided by the courier, and if any issues arise, you may contact customer service.
4. Regarding Purchasing:
● Support for mixed submissions; you can contact customer service.
5. Regarding delivery:
● If you encounter any product quality issues or damage, please contact customer service within 24–48 hours after receipt, and send us photos.
We will resend the item to you. If we fail to contact you by this time, we will consider it accepted and no further shipment will be made. We hope for your understanding and cooperation.
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