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Image: Images inside the store. Real footage.
Packaging: Each of our products comes in a separate packaging bag.

【Wholesale Instructions】

1. New items are updated irregularly every week, and all products in the store are imported accessories. Imported accessories may have defects. This should be understood. If there are no defects, they would already have been sent to foreign stores. Defects are not considered quality issues (defects mainly include: glue overflow, minor scratches, etc., but none affect normal use). We hope you can understand.

2. Regarding returns and exchanges: Since the product is a consumer good, some people like it while others do not. If it is not due to quality issues, no returns or exchanges will be processed. Factors such as personal preference alone, significant differences from the image, poor quality, too small or too large ring size, dissatisfaction with the product, or not being as good as expected are not reasons for allowing returns or exchanges. Please consider carefully before purchasing. Any defects in the jewelry cannot be used as a basis for a return.

3. After-sales service: If the product received by the buyer has quality issues that affect its use, please contact our after-sales department immediately and provide photos of the defective item to the customer service. Our support team will provide you with a satisfactory response within a short time.

After payment is made, items will be shipped within 48–72 hours. Urgent orders are not accepted. Due to high order volumes and potential stock shortages, messages will be left on the order details or on Wangwang. No phone calls will be made for notification.

● Customers are requested to open and inspect the package in front of the courier. If it has been signed for, it indicates that there are no issues with the quantity or quality of the goods, and requests for returns or exchanges will not be accepted. If the package is damaged or the quantity does not match the list, please contact us immediately in front of the courier and have the courier note this situation on the return label.

●If the purchased item has quality issues, the buyer may request a replacement of equivalent value or a return, provided the packaging remains intact.

● Any exchange or return must be applied for within 24 hours from the time of receipt, and must be sent back within 24 hours from the time of application; no further processing will be provided.

●If any questions or unexpected situations arise during the transaction, please contact our customer service immediately so the transaction can proceed smoothly. Please do not leave negative reviews arbitrarily.

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