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• Product Information
• Name: Bowknot Pendant
• Model Number: ZJ15861
• Color: As shown in the picture
• Weight: 20g

1. Manufacturer supply sources

Manufacturer's direct source of goods; 10 years of jewelry production experience; quality guaranteed.

2. Regarding size

The product is measured manually, and there is a slight deviation from the measured dimensions.

3. Regarding Colors

All products were photographed under natural light. What you see is the actual product image. However, due to various factors such as different monitors, the colors in the images may differ slightly from the actual products. Please refer to the real items.

4. Regarding customer service

If there is no timely response, and it is not a system failure, the customer service agent will definitely be in the warehouse. Please make sure to leave a message on Wangwang; the agent will reply to you within the time it takes.

5. Regarding after-sales service

If you encounter any issues with the goods you receive, please contact our online customer service and let them assist you in taking timely photos for verification. We will provide you with a satisfactory solution as soon as possible. All employees of our company adhere to the principle of integrity when dealing with every customer. Please have no doubts; we will resolve any problems promptly. Whether it is a service issue or a product problem, we will actively help you solve it. Our goal is always to resolve your issues. Due to low profit margins and to save shipping costs, customers who have a long-term relationship are requested to return 10 or more items together. Thank you for your understanding. If it is a product quality issue, we will cover the return and exchange fees. Please keep the tracking number when returning the goods, as it will be required for after-sales processing. 

6. Regarding shipping

 After you make the order and pay, we will arrange the shipment and prepare the goods promptly. Please understand that our urgency to deliver is greater than yours, so we will definitely arrange the order and prepare the goods for you quickly. Generally, the items can be shipped on the same day after payment is made before 4 PM; exceptions may occur. For orders over 198 yuan, shipping in Jiangsu, Zhejiang, and Shanghai is free.