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1. What is the minimum order quantity (MOQ) for customized products?

The MOQ varies depending on the product and is determined based on the formula, process, and packaging:

- Bath bombs, Shower steamer, Handmade soap: MOQ 500–1000 pieces

– Cleaning effervescent tablets: MOQ 10,000 pieces

– Note: The above are general reference quantities. Specific products may be discussed on a case-by-case basis.

2. What existing mold resources do you have? How much is the mold opening fee?

We have a comprehensive mold library covering various shapes, such as floral, geometric, cartoon, and holiday-themed designs. For specific mold styles and current stock levels, please contact customer service for the latest catalog. Regarding new mold development, the mold opening fee can be refunded after a bulk order is placed.

3. What customization options are available?

Customization based on samples or drawings, OEM/ODM, and free design services are available.

4. How can I obtain samples? Is there a sample fee?

For existing products, samples can be purchased directly at the listed price. Please contact customer service to adjust the price.

Custom samples incur a sampling fee, which is calculated based on the complexity of the process. Once the bulk order is confirmed, the sampling fee can be deducted from the payment. The shipping costs for the samples are borne by the buyer.

5. Do you have stable inventory for drop shipping?

While we focus on customization, we also keep inventory of certain classic and best-selling items that support drop shipping.

6. What certifications can you provide for cross-border orders?

We can provide ISO, FDA, GMPC, and CE certificates, product ingredient lists, MSDS (Material Safety Data Sheets), and product test reports (in accordance with domestic and international standards). If other specific certifications or documents are required, please inform us in advance.

7. How soon can stock orders be shipped? What is the production lead time for customized orders?

- Stock orders for drop shipping: Usually shipped within 48 hours.

- Customized orders: After sample confirmation, the bulk production lead time is typically 15–30 days, depending on the contract terms.