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Product Name: Cartoon Creative Simple Double-Layer Pen Case

Product material: Oxford cloth / imitation leather, etc.

Product packaging: Cardboard box per unit, 36 boxes per small box, 144 units per piece

Product design: Various styles and specifications available, colors randomly mixed. 

Our commitment:

We will make every effort to win through price and quality, and win over customers with integrity, creating a fair and harmonious shopping environment. In this era of rapid development in e-commerce, online shopping offers many benefits, which requires everyone's joint efforts to maintain. We will treat every transaction with care, and we will strive to meet your expectations. We welcome all feedback from you. If there are indeed issues with the transaction, it is essential to communicate first to resolve misunderstandings and conflicts. We are partners, not enemies; any problems can be resolved through negotiation. Understanding and respect are mutual, and a win-win situation is our common goal.

Regarding shipping
We will ship within 48 hours after the buyer makes the payment. Small items will be sent via express delivery (we use multiple carriers, and the warehouse will select the appropriate method based on your address). For large items, we recommend using logistics services as the shipping cost will be more economical. If customization is required, we will tailor the product according to your specifications. The actual shipping time will depend on the production timeline and the product details.


Regarding colors
All products in this store are photographed with real items. Since monitors vary from person to person, color differences may occur. Please refer to the actual product you receive!

Regarding customer service
If there is no response to you promptly, it may be due to a high volume of inquiries or network issues. Please understand, and we will respond as soon as possible after receiving the message.

Regarding returns
Our store offers 7-day no-reason return and exchange policy (except for customized items and seasonal products). Please check whether there are any quality issues with the product upon receiving it. If any issues are found, please reject the delivery. Kindly take a photo using your phone or camera and send it to our customer service staff; we will customize a solution that satisfies you.