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1. Regarding product prices and free shipping

Our store operates on a low-margin, high-volume model; we do not allow price negotiations, and no shipping is included (except during official promotions). All prices on the website are wholesale prices. We also offer three different prices based on the quantity you order—the price varies according to the quantity purchased. Please don’t waste time bargaining; we guarantee both quantity and quality—this is far more cost-effective than anything else.

2. Regarding Stock Availability

We hope that since you have visited our store, and have spent a lot of time and effort selecting the products you like and making your orders and payments, we can provide you with a very pleasant shopping experience. To avoid any unpleasant experiences due to stock shortages, we already have three warehouses stocking up on goods, doing our best to ensure stable supply. As the saying goes, “Things never go as planned.” After all, we operate as a wholesaler, and the daily volume of transactions is quite large. We cannot guarantee 100% that there will be stock available when you place an order, but if there is a shortage, we will notify you immediately and, with your consent, take appropriate action.

3. Regarding shipping costs = there are two types (logistics fees and courier fees)

1. Logistics costs

If you find the shipping cost too high, you can choose to use logistics services. All logistics shipments are paid upon delivery. Once the goods arrive at the destination, the logistics company will notify you to collect them with the recipient's ID card. You then pay the shipping fee to the logistics company. Since the charging standards vary among different logistics companies, and depending on distance and location—especially in areas where direct delivery is not available and transit is required—we cannot provide an exact figure. The amount will be based on what the actual logistics company charges.

2. Shipping costs

All shipping fees are charged based on weight. To make ordering easier for you, the item weight and shipping rates have been set up in the backend. The cost shown when you place an order is the actual shipping fee. Different couriers partner with different companies, so their rates vary. Therefore, please stop complaining that you pay less when buying elsewhere—here, why does it cost so much?

4. Regarding Shipping

All orders that have been paid will be shipped within 48 hours, possibly on the same day or tomorrow, and no later than two days. Due to the high volume of shipments daily, shipping will be done in the order they were placed. We appreciate your understanding! (If there is a promotional period with a high volume of orders, the shipping time may be adjusted. There will usually be an announcement; for details, please contact customer service. Under normal circumstances, shipments will be made on schedule.)

5. Regarding delivery receipt for express logistics

The goods must be signed for in person. Check the outer packaging face-to-face to see if it is damaged, if there is any shortage, or if there are signs of opening. If any of these issues are found, you may refuse to accept the items. Please contact our customer service staff promptly, and we will handle the matter immediately until you are satisfied. Otherwise, you shall bear the consequences.

6. On Color Difference

Due to the varying resolutions set in each person’s monitor and various other factors, digital images will inevitably have some color differences. We believe that no matter what is done, it should be genuine and accurate. Therefore, we hope to achieve the most realistic representation of object details through the images, so that what people see matches what they actually see. The stretched and detailed images were all taken using our own actual objects.

We have been continuously improving the photography quality, but due to differences in camera and monitor settings, lighting conditions, and other factors, it is still difficult to completely avoid color discrepancies between the actual product and the photo. Therefore, please refer to the color of the actual product.

7. Pickup at the customer’s location

For customers who need pickup at their location, they must select items, place orders, and make payments via the website. After the warehouse prepares the goods, it will notify the customer to pick them up in person; pickup at the warehouse is not accepted.