kelitong factory spot wine merchant gift food grade material press-type fresh-keeping plastic vacuum wine bottle stopper

【Common Questions】

1Is there any factory information on the product packaging? I don’t want customers to know where I source my goods.

Answer: There are 2 labeling methods for products in stock at our factory, as follows:

【Cross-border Version】English packaging, Chinese and English instructions (no information from our factory), managers choosing this version are advised to label it themselves.

【E-commerce Version】English packaging, Chinese instruction manual, Chinese stickers (includes factory information)

The sticker contains information such as the voltage and current of the product, applicable standards, manufacturer details, name of the factory, and certificate of conformity, as required by the National Quality Administration. It is recommended that owners of online channels choose the e-commerce version.

Please specify the version you need in the order details.Since most bosses need to take the goods back and label them themselves before reselling,Unnotified orders require the cross-border version by default.And bear all responsibilities arising therefrom.

2, How much for the red wine measuring package (logo/color/style)?

Answer: The specific quantity is determined based on different styles.

Custom LOGO orders typically start at 1000 pieces, and small batch production is supported for the first order;

Custom packaging is typically available starting from 2000 units.

3, What materials can be used for wine stoppers?

Answer: You can choose materials such as ABS, stainless steel, or aluminum alloy, and the material can also be customized according to requirements.

4. What is the delivery time for custom logo红酒塞?

Answer: If producing up to 500 pieces custom-made, the production cycle is approximately:

Laser engraving: 3-7 days

Stamping: 5–9 days

5, What are the steps to customize a logo?

- Provide the logo documentation (in AI document or CDR format)

– Select the logo production process (you can choose engraving, screen printing, labeling, or other methods)

- Design renderings (the logo is designed by our company and placed in the product renderings)

– Confirm details (make adjustments to aspects such as logo position and size)

- Product production (samples will be sent to you for confirmation before entering mass production; postage is paid at receipt)

6. Instructions regarding returns and exchanges:

(1) Without affecting secondary sales, you may return or exchange the product without reason within 7 days from the date of receipt. Please ensure to return it in its original packaging to prevent damage during transit.

(2) For returns due to non-quality issues, the return shipping cost shall be borne by the customer.

(3) If there are invoices and gifts, please send them back together. If any is lost, it will be deducted according to the market price.

(4) Costs incurred due to logistics rescheduling caused by customer-related reasons (incorrect address, phone number, rejection, etc.) shall be borne by the customer.

7. Regarding Invoices:

If you need an invoice, please contact the online customer service when placing your order. The invoice information required is as follows:

(1) Electronic invoice: Company name, tax ID, and receiving email address

(2) VAT invoice: company name, tax ID, bank account information, company address, and contact phone number