amazon tiktok hot selling product cute smiley mini red wine wine bottle stopper red wine sealed cork cover 亚马逊抖音热销款可爱笑脸迷你红酒葡萄酒酒瓶塞子红酒密封酒塞盖

【Common Questions】

1. Is there any factory information on the product packaging? I don’t want customers to know where I source my goods.

Answer: There are 2 labeling methods for products in stock at our factory, as follows:

【Cross-border Version】English packaging, Chinese and English instructions (no information from our factory), managers choosing this version are advised to label it themselves.

【E-commerce Version】English packaging, Chinese instruction manual, Chinese stickers (includes factory information)

The sticker contains information such as the voltage and current of the product, applicable standards, manufacturer details, name of the factory, and certificate of conformity, as required by the National Quality Administration. It is recommended that owners of online channels choose the e-commerce version.

Please indicate the desired version in your order. Since most owners need to take the goods back and label them for resale,Unnotified orders default to the cross-border version, and the seller is responsible for all associated issues..

2, How much for the red wine measuring package (logo/color/style)?

Answer: The specific quantity is determined based on different styles; generally, it starts at 2000 units, and small batch production is supported for the first order!

3, What materials can be used for wine stoppers?
Answer: You can choose materials such as ABS, stainless steel, or acrylic, and the material can also be customized according to requirements.

4. What is the delivery time for custom logo红酒塞?

Answer: If producing up to 200 pieces custom-made, the production cycle is approximately:

Laser engraving: 3-7 days

Stamping: 5–9 days

5, What are the steps to customize a logo?

- Provide the logo documentation (in AI document or CDR format)

– Select the logo production process (you can choose engraving, screen printing, labeling, or other methods)

- Design renderings (the logo is designed by our company and placed in the product renderings)

– Confirm details (make adjustments to aspects such as logo position and size)

- Product production (samples will be sent to you for confirmation before entering mass production; postage is paid at receipt)

6. Will the logo fade quickly?

Answer: Keli Tong’s silk printing logo process involves two steps: “double-layer coloring” and “high-temperature baking,” which are the real secrets to ensuring the long-term stability of the product logo.

7. Instructions regarding returns and exchanges:

(1）Within 7 days from the date of receipt, without affecting secondary sales, you may return or exchange the product without reason. Please ensure to return it in its original packaging to prevent damage during transit.
(2)For returns due to non-quality issues, the return shipping cost shall be borne by the customer.
(3)If there are invoices and gifts, please send them back together. If any are lost, they will be deducted according to the market price.
(4)Costs incurred due to logistics rescheduling caused by the customer's own reasons (incorrect address, incorrect phone number, rejection, etc.) shall be borne by the customer.

8. Regarding Invoices:

If you need an invoice, please contact the online customer service when placing your order. The invoice information required is as follows:
(1) Electronic invoice: Company name, tax ID, and receiving email address
(2) VAT invoice: company name, tax ID, bank account details, company address, contact phone number