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Buyer Notes:

1. Is the color I see on the monitor exactly the same as the actual product?
Answer: There is some “color difference” between the images seen on a monitor and the actual product. Color difference has always been a challenge in online trading, as there are many factors that cause it. For example, the same image may appear differently on different monitors, and this difference arises from factors such as the monitor’s brand, technology, brightness, color temperature, and more. Additionally, the environment during photography differs from the environment when viewing the product, which also leads to color difference. We are also trying our best to minimize the difference in color. However, color difference is an issue that cannot be completely avoided. Please agree to take another photo.
2. If the item is damaged during transportation, who is responsible?
Answer: We are responsible for 100% of the costs; all expenses are covered by us. Please feel free to handle the shipping matters (if you have any questions, please contact us. All you need to do is send us photos of any damage).
3. What should I do when I am not satisfied with the quality of the item?
Answer: Please contact customer service promptly, and we will provide you with a satisfactory response.
1. General Provisions on Allocation
1. For the goods required by the buyer, our company will ship them based on the principle of "shipping upon receipt of payment".
2. The product dimensions and weight are for reference only; manual measurement may result in slight deviations. The actual specifications and weight shall be based on the physical item.
3. The shipping cost, invoice, and other related expenses shall be borne by the purchaser.
2. Stock Allocation Cycle
Under normal circumstances, we will complete the delivery of the relevant items and hand them over to the shipping company within 1–2 business days after receiving your payment. In cases where the order quantity is large, the shipping timeline may be extended by 2–5 business days. Additionally, the following factors may affect the delivery schedule:
A. There are many product categories you ordered, but the styles and quantities available in our inventory are insufficient to fulfill all orders immediately. Production must be arranged now (we will communicate with you first).
B. Before the order is confirmed and production is arranged, if you request a temporary change to the product structure or proportions;
C. The order quantity is relatively large;
D. It coincides with legal holidays or weekends. Due to factors such as employee breaks, the inventory distribution cycle is delayed.
III. Details of Allocation Rules
1. In terms of delivery, differences in regions, product weight, and transportation methods will directly affect the cost of your shipping. (One or two items may be more expensive.)
2. Upon receiving a notification from the freight company, when going to pick up the goods, check whether the packaging box is intact. If the outer packaging is damaged, refuse to pick up the goods and notify us immediately by phone; we will handle the claim process. If the outer packaging is intact, open the box in person for inspection. If any items are missing, also refuse to pick up the goods, ask the relevant staff to issue a certificate, have it signed and stamped, and then notify us by phone for verification.
[Regarding Remittances]
We highly recommend paying via Alipay – it offers a fast, convenient, and secure way to shop for buyers. Don’t forget to confirm payment after receiving the item! (Offers offline transactions; larger orders can be processed through contracts)