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All product prices of our company do not include taxes and fees

Tax will be added separately for invoicing; please consult customer service for details!

Below is a photo of the actual product (there may be variations due to design and size differences; please refer to the actual item).

1. Regarding the profit margin of the products: Our store has a very small margin, which is determined by sales volume. Therefore, we refuse any form of bargaining. All related discounts will be stated on the website. It is normal for our store to experience stock shortages due to large supply volumes. If the items you purchase are out of stock, we will notify you within three models without further notice. In case of significant shortages, we will inform you immediately. Products that are out of stock will be refunded.

2. Regarding quality: A dedicated department will pack the items before delivery, and there should be no quality issues. However, it is not possible to achieve 100% perfection. There may be watermarked images, and the products are essentially replicas. If there are any differences from the genuine items, we are unable to accommodate that request. If the products indeed have defects, please contact us within 48 hours of receipt, and we will ensure proper resolution for you.

3. Size issues: Each item has specific measurements, and measurement methods vary from person to person. A deviation of about 1CM is normal. If you later claim the seller is responsible for incorrect sizing, we are very sorry, but we do not accept returns based on this reason.

4. Regarding color differences: Color differences are a problem that no online seller can avoid. There are many causes of color differences, such as different cameras, monitors, lighting conditions, and environments. Color differences are present everywhere, after all, machines are not human eyes. We will try to minimize the color differences between the actual product and images. Color differences cannot be used as reasons for negative reviews or returns. If you have specific concerns about the product color, please consider carefully before purchasing.

5. Regarding product returns and exchanges
1. Please contact customer service before returning the item and provide detailed information, so that your return can be tracked and processed promptly.
2. The defective product must maintain its packaging intact (please bring your own packaging; do not attach or write on the original manufacturer’s box).
3. For customer specifications regarding product colors or styles, we will do our best to meet them, but we cannot guarantee 100%. No returns or exchanges will be provided if the color or style does not match.
4. For goods damaged during transportation, it must be reported within 24 hours after receipt, and registered with our after-sales customer service. For the remaining period, it is assumed that the goods remain intact.
5. The following conditions do not allow for returns or exchanges: returned products with damaged or incomplete packaging, missing accessories or related documents, repairs or modifications made without authorization, or use or storage not in accordance with normal methods.

6. After-sales service is the most fundamental service of the company. We are willing to provide excellent after-sales support, and it also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging products, and follow the company’s policies to ensure that the quality of after-sales service remains intact.

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