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After-sales Rules

1. If there are any quality issues with the product, please contact customer service within 7 days after order receipt (30 days for wholesale customers). Customer service will verify and confirm the issue; we will cover the shipping cost. If the product is returned and found to be free of any quality problems upon our inspection, the return shipping cost must be borne by the buyer.

2. For issues not related to quality or unjustified returns, please contact customer service within 7 days of order receipt (30 days for wholesale customers). Shipping costs are at your own expense. The product must not have been opened, must not have been used, and the packaging must be intact. It cannot affect secondary sales.

3. If you find that some items were missing or under-delivered after receipt, please contact us within 7 days. Take photos of all products and the delivery list and provide them to customer service. We will verify with the warehouse and check the delivery videos. If it is confirmed that some items are missing or under-delivered, we will ensure a satisfactory resolution. If you contact us after the deadline, we will not handle the issue!

Official Statement 

 According to the new advertising law, no exaggerated or efficacy-related prohibited terms are allowed on any page. Our store has actively identified and removed such terms, but due to the extensive content on product pages, some may have been overlooked. We hereby declare that all prohibited terms that violate the advertising law on our pages will become invalid immediately, and any such terms will not serve as a basis for compensation..