cross-border hot selling artificial flower eucalyptus morning glory wall hanging home outdoor wedding decoration decoration fake flower wholesale

Regarding color difference:

All images in this store are taken with the product in its actual condition, aiming to reflect the true colors of the items as accurately as possible. However, due to lighting conditions, background settings, and differences in monitors, the colors of some product images may differ slightly from the actual item. For buyers with very strict color requirements, you can contact the shop owner for on-site photography, or order a small quantity first and purchase additional items after viewing the samples, to avoid unnecessary disputes.

Regarding dimensions:
All products in this store are measured manually, so certain variations are inevitable due to different measurement methods. The measurement of special items is even more difficult to control. For example, when flower heads are made, the size when they are unfolded varies, resulting in different measurement results. In some cases, if the flower heads are squeezed, the measurement results will also differ. We strive to minimize these variations during measurement. Please understand.

Regarding the price:
1. The prices of our products are all direct prices from the manufacturer. Due to the purchasing requirements of different types of buyers, our products are offered at tiered pricing. If a buyer orders multiple product types but in small quantities, we need to re-pack and re-wrap the items, which is more troublesome. Therefore, the prices are slightly higher than those for bulk purchases.
II. The prices at this store do not include shipping or taxes.

Regarding defects:
All products in this store are handmade and cannot meet the standards of mechanical or digital production. Therefore, minor defects may occasionally occur in some items. Some flowers are hand-inserted, and if they are pressed during transportation, some may fall out—this is a normal phenomenon and not a quality issue. Please simply insert them back into their original positions; if necessary, apply hot melt adhesive to fix them. If the flowers are deformed due to pressure, you can use a hair dryer or hot steam to restore their shape, and for certain flowers, you can rotate the petals. In cases where the defect is severe and cannot be repaired, we can offer a replacement or a refund. This store does not accept returns on all products just because a few items have issues.

Regarding shipping time:
Once the buyer makes the payment successfully, we will ship the items in sequence according to the order sequence. The process from placing the order, inventory allocation, verification, packaging to delivery is quite complex. If there are many types of products ordered, after shipping online and inventory allocation at the warehouse, there may be cases where some products are out of stock. Our customer service will contact you promptly to discuss alternative solutions, such as waiting for the goods or returning them. If the buyer orders a large quantity or multiple types of products, the packaging time will be longer, and not all items may be packed and shipped on the same day. In such cases, we will notify you via WeChat and phone. Please understand that notifications might be missed. For those who are in a hurry, it is essential to communicate with our customer service in advance, check the inventory first, then discuss the shipping schedule, and finally place the order to avoid delaying important matters.

Regarding transportation methods and costs:

1. For general orders with small quantities, we typically use express delivery services. The advantage is that shipping, packaging, and delivery are convenient. The express carriers we work with include Zhongtong Express, YouShu Express, and Longbang Express.

II. For bulk orders, we usually choose shipping by logistics services, which results in lower shipping costs.
Our partners in logistics include Zhongtong Express and Longbang Logistics. For personal deliveries, pickup is required.
III. Generally, we prefer cheaper shipping methods to save the buyer on shipping costs. If the buyer specifies a particular method, you may need to pay an additional fee based on the original shipping cost.

Regarding delivery time:

Guangdong, Fujian	Time to delivery: 1-2 days
Jiangxi, Guangxi, Jiangsu, Shanghai, Zhejiang, Beijing, Tianjin	Time limit: 3-4 days
Hubei, Hunan, Henan, Anhui, Sichuan, Hebei	Time limit: 4-5 days
Yunnan, Jilin, Heilongjiang, Liaoning, Guizhou, Shaanxi, Shanxi	Time limit: 5-6 days

Regarding delivery:
1. When the buyer receives the goods, they must inspect and sign for delivery in person. If there is any damage to the package, refuse the signature first and then contact customer service; if the quantity of packages is incorrect or the number of items inside is insufficient, please contact customer service promptly to discuss the issue before deciding whether to sign for delivery; if the wrong item was shipped, after confirming with customer service, refuse the signature.
II. When we ship the goods, if multiple packages are shipped, the after-sales customer service will quickly count the order numbers and send them to you via WeChat Moments so that you can track the logistics information and confirm receipt in a timely manner.
III. If there are a wide variety of products on the order and the quantity of some items is incorrect, please verify it carefully again. If there is still a discrepancy, contact the after-sales customer service to check the shipping receipt to see if any items were omitted, so that we can negotiate and resolve the issue within reasonable bounds.

Regarding returns and exchanges:
The purchase of products in this store is a commercial trade activity, and the “7-day no-reason return or exchange” service is not available. Once the items are shipped, returns are no longer supported. If you want to enjoy the “7-day no-reason return or exchange” service, it is recommended to make purchases online at Taobao.

Order Instructions:

If you need custom solutions, for larger quantities, or want to modify the product, please contact us. We will provide you with high-quality customized services. We welcome all businesses to cooperate with us.

---

Generally: Striked Price: The marked price may be the sales guideline price of the product or a previous displayed selling price, and is not the original price. It is for reference only.
Unlined price: The unlined price is the listed selling price of the product on Alibaba China site. The actual transaction price may vary depending on the promotion or when users use coupons, and it is subject to the price on the order settlement page. During pre-event preparation: Lined price: The lined price is the listed selling price of the product in the pre-event preparation phase, not the original price. The actual transaction price may change due to coupon usage, and it is subject to the price on the order settlement page.
Unlined price: The unlined price may be the promotional price of the item before the event. It is for reference only, and the actual transaction price during the event may vary due to users using coupons, etc. The final price shall be based on the price on the order settlement page during the event. During the "Huping Double Discount" promotion: For this item (except for some specifications), during the "Huping Double Discount" promotion period, buyers can enjoy a discounted price under the promotion (this price is more favorable than the regular Huping event prices at the same time). *Note: The above explanation is only valid when making price comparisons. If the seller provides a separate description for the lined price, that description shall prevail.