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1. Wholesale Instructions

1. Our company’s products support mixed orders, which will enrich your product range and prevent excessive inventory buildup, making business more manageable.

2. Wholesale condition: Shipping begins when the order reaches 200 yuan.

3. If the product comes in multiple styles or colors, we will distribute them evenly when shipping, aiming to provide you with the most popular style!

4. Sample policy: The price for the sample is twice the wholesale price; the difference will be refunded when purchasing next time.

 II. Shipping Instructions

1．There are three ways of shipping: brand logistics, regular shipment, and express delivery..

Shipping cost reference link:

2.All product prices do not include shipping fees, taxes, or any other charges (the shipping cost must be paid by the customer).To reduce shipping costs and accelerate delivery, Yiwu logistics by road is typically used for shipments to cities that can be reached by this method. It also supports Jiaji, Debon, and Huayu Logistics (if we have a designated logistics provider, we can ship for you).

3. Shipping time: Due to high bulk orders, we need to receive the order at the warehouse first, and then proceed with packing, packaging, and framing. Generally, we ship within 72 hours. Therefore, please don’t rush; it’s better to place your order in advance. Thank you for understanding.

 III. After-sales Service

Please read the company’s wholesale guidelines, after-sales service, payment methods, and shipping instructions carefully before making a purchase, so that both parties can communicate and collaborate effectively.
1. The attached product images are for reference only. In case of updates or quality improvements, any changes in specifications, colors, or styles will not be notified in advance. All orders shall be based on the actual products.

2. Regarding the handling of defective products?
The company is fully responsible for the products sold. We will strive to ensure accurate inspection and verification of the products. We will also make every effort to work with reputable logistics companies, maintain good communication, and guarantee the safe delivery of goods. In case of issues such as minor defects or glue separation in the products, we will resolve them through good communication and after-sales service with you. If accessories are needed, they will be sent upon next order. If the product needs to be returned, the shipping cost will be borne by the buyer. Adhering to the principle of mutual benefit, we believe the company will strive to earn your trust. Since you are choosing our supplier, we are also choosing our customers; we simply want to select long-term partners for shared growth.
Since it is wholesale, the quantity shipped is very large, and it is impossible to check every item for minor defects. Potential issues may include wrong products sent, quality problems with the items, damaged packaging, damage during transportation, or minor defects in the products.

3. If you have any questions after receiving the product, please contact your customer service. They will handle after-sales services for you more effectively.

4. If we deliver the goods promptly, we shall not bear any responsibility or compensation for any losses caused by delays in the freight company’s delivery or other reasons. 

5. The customer receives the goods4HeavenFor product quantity and quality, please promptly report any issues to the after-sales customer service for handling. If there are no objections within 4 days of delivery, it is considered that there are no problems with this cooperation, and the transaction is completed. Returns due to subjective dissatisfaction or claims based on imagination without actual quality issues will not be accepted. The packaging is carefully inspected before shipment.

6. Please contact our customer service before returning the product to confirm the product category and quantity. If you return the product without any notice, we will not process it. The returned product must be in its original packaging, and you are responsible for any damage. In case the returned product is damaged, we will not provide a refund.

7. Please do not return products not from our company, to avoid any inconvenience when you receive a return.

4. Payment Methods

1. Direct bank transfer
2. Alipay payment

5. Company Contact Information

Alibaba website: https://shop1464886860434.1688.com

Alibaba account: Miaodi Pet Supplies

Welcome to purchase

Welcome to purchase