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How many batches are involved, and is mixed ordering supported? Are there any restrictions on the amount? How is the shipping cost calculated?
All products can be ordered in the minimum quantities available online; mixed orders are supported. A mixed order is valid if the amount reaches 100 yuan or the quantity exceeds 1 item. One-shop shipping is also available. Alipay and direct bank transfer are both supported for two types of transactions.

We specify the weight for each product. When you place an order, the system automatically calculates the weight. The shipping cost is generated automatically based on the weight, and this generated cost is the fee for shipping via courier. If needed

Send the package, contact customer service to modify the shipping cost, and the shipping fee is paid upon delivery.

Is the listed item in stock? What if it's not available?

All of our products are available for immediate sale. The items displayed on the page that allow ordering are in stock, so you can purchase with confidence. Due to the wide variety of products and high daily sales volume, some items may be unavailable.

We apologize for any shortages caused by the timely removal from the market. We will contact you by phone or Wangwang to resolve this issue. Alternatively, simply inform your customer service team when you receive the item and request a refund.

I have already paid. When will the shipment be made, and how long will it take to receive the goods?

Due to the high daily shipment volume, we will ship items in order of payment within 24–48 hours after your payment is confirmed. Shipping time may vary depending on distance, weather conditions, and the operational procedures of different courier services. Under normal circumstances, items typically arrive in Jiangsu, Zhejiang, and Shanghai within 1–2 days; in Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it usually takes 2–3 days, while in other regions it ranges from 3–5 days, and in remote areas from 4–7 days. Shipping outside the province generally takes 3–7 days! If you haven’t received the item after the specified period, please contact our customer service. (If there are delays or losses due to increased shipment volumes during peak online sales seasons or when courier companies experience capacity constraints, we appreciate your understanding, and we will handle the situation appropriately.)